Reviews (1,919)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

July 17, 2024

great

Loomini
United States
2 months using the app
May 7, 2024

Jae was great at helping me sync my amazon inventory with Shopify. He took care of everything. Thank you so much Jae!

Suncoast Wheels
United States
9 months using the app
May 8, 2024

A little difficult to understand and use but the CS is quite helpful

Kataphrakt
Hong Kong SAR
About 2 months using the app
June 7, 2024

Very quick customer service response

ToyFury
Australia
About 1 month using the app
April 30, 2024

Solved all my issues when they popped up, very useful app, even better customer service.

Pupps
United Kingdom
5 months using the app
May 28, 2024

Amazing support, easy access.

Keyquip
United States
24 days using the app
June 27, 2024

New to this app and I was extremely well guided by Dina a customer care agent. Replies were fast and accurate.

The Vintage Takeaway
Germany
About 1 hour using the app
July 26, 2024

mir wird immer sehr schnell geholfen :)

Koi-Area GbR
Germany
Over 1 year using the app
March 23, 2024

I am new to Shopify Marketplace Connect. My experiences have been great! I have had the best support team helping me at anytime. I expecially want to thank, LOVELY, the person I was chatting with tonight. Not only did Lovely help me troubleshoot and resolve my issues, but Lovely also motivated me and energized me to continue pursuing my dreams of achieving success with my online hoodie business. The great thing about Lovely that I recognize is that Lovely is great with her job in supporting people. I think that it will be better if Lovely was in a higher position to teach and spread to many others. It wouldn't be good to just have Lovely continue in this one position helping individuals...when Lovely can pass along what Lovely...it must be multiplied and spread to others that I have no doubt Lovely can do. Although I would love to get support from Lovely all the time...I am not so selfish to keep Lovely to myself...Lovely must spread Lovely Ways to others...so that everyone that contacts Shopify Marketplace Connect will have the same lovely Lovely experience that I had tonight. Please include my review in Lovely's file records so that when it comes time for a performance reveiw and promotion, my review is the first thing you will see!!!

Hoodies For All Kind
United States
6 months using the app
May 1, 2024

Very helpful app and works well with etsy for me. Adrian helped me with an issue and got i sorted promptly.

Funserts
United Kingdom
6 months using the app