Reviews (1,785)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

February 25, 2024

Worked great until Ebay started giving me errors today. Customer service was unhelpful. I don't have time to mess around so I just installed a different app for Ebay channel, which is really annoying because now I have to update all the listings and I'll lose followers.

Cosmos Modern
United States
4 months using the app
Shopify replied February 26, 2024

Thanks for your feedback,

This appears to be an ebay seller account concern. We would advise speaking to ebay directly.
Changing software would be inadvisable at this stage to prevent repeated issues. We can continue to provide support once you have spoken to ebay.

Nikki

March 15, 2024

Excellent app and received excellent support from Thea! Was up and linked to our Amazon.ca account and products in no time. Very impressive.... can't wait for the Walmart.ca connector :-)

Divine Essence
Canada
About 22 hours using the app
April 8, 2024

Thank you Adrian. Very good support and it is precise information from you. https://www.vibezcanvas.com/

vibezcanvas
India
About 18 hours using the app
May 27, 2024

clear, efficient CS

Ti-TENT
Hong Kong SAR
3 days using the app
March 25, 2024

I appreciate prompt responses and helpful advice to assist me with everything.

My Store
United States
8 days using the app
March 7, 2024

Always respinding quickly. Great Support!

kpoptown.ca
Canada
4 months using the app
March 9, 2024

Disappointing . Glitchy with Walmart AND eBay. They should add custom app support or official BackMarket support for order management.

Maxandfix
United States
8 months using the app
Shopify replied March 13, 2024

Thanks for your feedback,

We have reached out directly to offer personal assistance. We can provide a one on one walk through of our app and have you listing in no time!

Nikki

February 28, 2024

Its a good experience again concerned staff guide in a good and supportive way

Hair & Beauty Depot
United Kingdom
7 months using the app
Edited March 27, 2024

Mark is an absolute star - Mark really helped in re authenticating my store connection - great support as always !

Comfortable Coast
United States
2 days using the app
April 22, 2024

tested a couple of trial listings on ebay, from my shopify store. seems promising. very helpful online support

Handle Heroes
Australia
About 1 hour using the app