Reviews (1,919)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

September 14, 2024

customer service is good

PartyTimeSolution
United States
About 1 hour using the app
May 8, 2024

Support works well and they know what they talk about. The connector works well.

Paradis des Épices
France
4 months using the app
April 30, 2024

Great app and excellent customer service. Customer support is available at all times and consistently provides exceptional assistance.

ILoveToCreate
United States
5 months using the app
May 20, 2024

My overall experience with the app isn't great as I'm not finding it very user friendly and guides on how to use it aren't visible. However I've just had a positive customer service experience with Lou via email- she was very helpful, answered all my questions and provided links to further information I need. Her responses were prompt too.

Carissima Studio
United Kingdom
7 days using the app
March 25, 2024

Ediline was so helpful and helped me to sort an issue I had with a listing. Great service and highly recommended. Ediline was so patient and made sure everything was working correctly before leaving me. 5 star service.

Beautaholics
United Kingdom
Over 1 year using the app
April 17, 2024

Have patience to learn the app and ask questions. Their support is the real deal and answer tickets and chats faster than any software application we have used in the past. We are really excited to continue using this app and growing with it!

Midwest Aftermarket
United States
6 months using the app
May 3, 2024

5 stars to Chloe from customer service for her great job helping me update all my products on eBay as I was having a lot of trouble!!!
Regarding the app, I find it a little difficult to manage, mainly eBay, but over time I think that it could be one of the obligatory apps for my store

Hot Bunny Games
France
1 day using the app
May 29, 2024

Rain assisted me with mapping eBay data fields. She explained everything perfectly

Mobiliar Berlin
Germany
19 days using the app
Edited May 9, 2024

Thank you Adrian and Dale for helping me with my problems and spending all that time to understand fix all the issues I am having.

StylAnime
United States
25 days using the app
April 15, 2024

This app is awesome. Jae was great with assisting me with publishing my items to Walmart Marketplace. He is very knowledgably and was patience with me. My issue was resolved in addition to obtaining the know-how on how to troubleshoot this issue if it occurs again due to his expertise and knowledge regarding this issue.

Rosmarray Collections, LLC.
United States
6 months using the app