Reviews (1,930)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

February 22, 2024

I had a little bit of trouble but I contacted for help and they were very helpful and I’m so happy to be able to have all my products on eBay and chill while my products just get published on eBay from my Shopify store! Thanks!

The secret toy society
United States
7 months using the app
Edited May 23, 2024

Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is unimaginably horrible so it's just me paying them to have a shitty backend. thanks for wasting my time. Ok, so here's my reply to their response: how the fuck can you send products to eBay when you don't even have fields for product dimensions, or even just girth? There is no feature within Shopify to integrate with eBay so you have to purchase a third party app which costs more money, and DOES NOT WORK without extensive tweaking and configuration nightmares. This is just my review of their system in regards to eBay. Every other aspect of this software is also flawed. All the plugins are not intuitive and all cost money, and many of the plugins simply do not work without a complete understanding of all the various online marketing sales channels.

Catching Zs
United States
About 7 hours using the app
Shopify replied May 23, 2024

Thank you for your feedback,

We understand you are trying to import ebay products into Shopify, sadly this is not what our app is designed to do.

We push your products from Shopify to ebay and it is very successful with thousands of merchants.

Within the app there are product dimension fields. Please reach out and allow us to show you.

Nikki

January 15, 2024

I have been using Shopify apps: Marketplace Connector for a few months now and I am very impressed with its performance. It has helped me to expand my online business to multiple marketplaces, such as Amazon, eBay, and Etsy, without any hassle. The app is very easy to use and integrates seamlessly with my Shopify store. I can manage all my listings, inventory, and orders from one place, and any changes I make are automatically synced across all platforms. The app also allows me to customize my product details, such as titles, prices, and descriptions, for each marketplace. The app has increased my sales, reduced my workload, and improved my customer satisfaction. The app's customer support is also very responsive and helpful. They answer all my questions promptly and provide me with useful tips and advice. I would highly recommend this app to anyone who wants to sell on multiple marketplaces with Shopify.

mobilemasters
United Kingdom
7 months using the app
July 11, 2024

Wonderful Support from Lyn, I would be lost otherwise. Thank you so much

Pristine India
India
About 1 hour using the app
May 16, 2024

Mike best customer service I have received! Thank you.

ZOXOKAS
United States
9 days using the app
February 20, 2024

You guys have the BEST support...everything that you have told me to do since I got on Walmart has worked ..... I have never had support better then yours keep up the good work..Mark

Neat Old Stuff Apparel
United States
5 months using the app
October 25, 2023

Been using this app ever since they rolled it out. I was excited when they announced it and was a little hesitant as to how well it worked, but I have to say, I'm very pleased with it, along with the support service!

Compared to most things I've encountered; this app has been pretty straight forward in getting everything up and running smoothly. Slight learning curve, but once you figure it out it works well and truly simplifies the seamlessness of having ebay listings of your Shopify store. I've not played around with Amazon or Walmart, or any another connections, but for ebay it works just fine.

Pros are many, cons are few. Error messages with listings don't seem to be all that helpful, I've only been able to resolve the issues by just playing around with settings I think it could potentially be or reaching out to their support team which is quick and efficient, the one time I used it. I still haven't figure out how some of the formula mappings work, so in that regard it's a little confusing if you wish to master the automation.

Overall though, quite pleased. And I'm sure I'll figure out some of these complexities at some point.

Card Dig
United States
3 months using the app
June 7, 2024

Great customer service!

The Never Trump Store
United States
23 days using the app
April 22, 2024

Very good app. I want to thank Adrian from Shopify Marketplace Connect for explaining how to work with this app and especially for my connecting with my Etsy store. Really appreciate the help. Thank you so much.

EdelFaiZ
United Kingdom
19 days using the app
April 3, 2024

Excellent tool for connect to Amazon. It's a little tricky if you are new to selling on marketplaces but the help team is extremely responsive and will assist you with anything you need.

StarCycle
United States
5 months using the app