Reviews (2,061)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

January 9, 2025

Impossible for us to use when variants on our Shopify products have to be mapped to variants on eBay, but eBay categories we sell under don't support variations. Support was not able to help us.

Spinettis Gaming Supplies
United States
6 days using the app
Shopify replied January 17, 2025

Thanks for your feedback,

We understand there are some limitations on eBay where certain categories do not support variations. An option to alter the category can often fix ...

November 20, 2024

App fails to sync stock correctly with eBay, due to this I've now missed out on THOUSANDS of pounds of revenue due to the customer service not being able to effectively assist in solving the issues we're facing.

Cosy Casa
United Kingdom
3 months using the app
October 3, 2024

Horrible experience. Absolutely the worst. I have tried disconnecting from Walmart, waiting 24 hours and reconnecting but have all kinds of issues with API keys, permissions, you name it. And I'm in the business. This app simply is so buggy that it takes way too much time to try to fix listings. And I only have 10 products. Someone really needs to look at the user journey - the user experience - ...

Ginger's Breadboys®
United States
About 1 year using the app
November 20, 2024

Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.

Elizabeth Mott
United States
About 1 month using the app
Edited February 19, 2025

I had to change my review, as the Shopify Marketplace Connect support are unable to resolve an issue with their app not being able to submit our listings to the Walmart Marketplace. Their support team gave me the runaround trying random configurations in the Shopify Marketplace Connect app before informing me that "listing your items on the Walmart Marketplace is not their problem and reach out ...

Arcadia Publishing
United States
5 months using the app
November 3, 2024

Be careful!! This app is not written well and you can easily list everything from your shopify website. I accidently listed over 4000 items and eBay billed my £1500 in listing fees!!!

Needs work and pages set up.

LiamsBargains.co.uk
United Kingdom
9 days using the app
Shopify replied November 11, 2024

Thank you for your feedback,

We provide an acknowledgement window prior to connecting your marketplace. Please note that Marketplace fees are beyond our control and therefore ...

October 22, 2024

This app has, unfortunately, done nothing but completely mess up all my eBay listings repeatedly. I have SKUs set for every single variation, but it's still overwriting my listings somehow with outdated, incorrect information. I've had to cancel several orders because buyers purchased from these incorrect listings and I would have had to fulfill orders at a loss. I really can't recommend this to ...

Stephanie Cervi Design
United States
9 days using the app
September 27, 2024

Its a horrible tool when you want to manage inventory by youself. They don't offer an option to disconnect your product with their app, so you literally lost the product inventory edit permissions.

INCIPAL DESIGN
Hong Kong SAR
About 1 year using the app
Edited December 13, 2024

Se sei un venditore professionale con inserzioni ebay on line da molto tempo, questa app è assolutamente da evitare.
Problemi con il match dei prodotti su shopify. Stabilito che hai bisogno di copiare tutti i dati delle vecchie inserzioni da ebay si attiva un bug e quindi l'app importa un sacco di dati sbagliati, Prezzi dei prodotti con varianti, dettagli di prodotto, ecc. Un vero delirio senza ...

divertity
Italy
25 days using the app
September 3, 2024

This app has serious problems working with Amazon. The whole process of getting new items linked with our account is clunky and unreliable. We receive error messages that we know are false (e.g. asking for an ASIN when one is already provided). Overall this app is more of a hindrance than a benefit for companies wishing to expand their business into Amazon sales.

On top of this, we currently are ...

Moose
United Kingdom
Over 3 years using the app