Reviews (1,962)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

February 2, 2024

If you are doing eBay or Etsy this app is awesome! As others have said, connecting Amazon is a bear. In a perfect world, and once you get it working it should be just as easy as the other platforms. There are still a lot of bugs they have to work out as the field mappings are a guessing game and huge time sync as it is very slow to communicate with Amazon's API. Overall its still a great app.

Relax, you got this!
United States
10 days using the app
Edited February 22, 2024

Many times impossible to load. app seems very slow.

Update: it`s all working well now. Thanks CS.

NaturÉclat
Hungary
8 days using the app
February 1, 2024

There is a learning curve but seems user friendly. Most importantly the customer service is stellar and they will guide you through any issues.

Super Bakery
United States
3 days using the app
December 29, 2023

Amazon not so much but good in other areas.

AnytimeGift
United States
4 months using the app
Shopify replied January 2, 2024

Thanks for your review!

We would be keen to understand your experience with Amazon? Please feel free to reach out via chat or please email marketplace-connect@shopify.com Our support team is available 24/7.

Nikki

April 3, 2024

Its been difficult to use this app

Rocket Krunch
United States
11 days using the app
March 2, 2024

So far by using the app, it has taken some getting use to (me being new to it) but it is looking promising. Are able to chat with the support team and they have been very helpful to my questions (publishing and fees inquiring).
This is good so far :)

K's Toys Store
Australia
About 3 hours using the app
May 6, 2024

Gracias por tu atencion logre saber algo sobre esta apps, vere mas adelante si la conecto..gracias

JADEDESIGNACCESORIOS
United States
3 days using the app
November 7, 2023

After 3 or 4 years, maybe it's time for a review! I will start with concerns so that maybe they are addressed. Amazon was fine at first but gradually they removed many products due to image issues and those products I have rarely, if ever, been able to get them back online. I ended up deleting all of the remaining from Amazon at some stage trying something and have had none on Amazon for years. I have tried my darndest every year or so, but Codisto hasn't been able to help me but saying that I should be able to. Out of the miriad of usual errors I think the main one is that the products are already in the catalogue. Next issue is that I'm on a grandfathered plan at $99 per month but now I see that the price cap for the new plans is $99 and there is Etsy as well. I remember being told I'm not allowed to change for some reason. The linking of shopify collections to eBay store categories could be better explained. The main issue is I think it is only creation of the store category and not an actually link for the products. I think they still need to be added to the categories in the bulk editor. The things that take a long long time to occur, such as uploading to Amazon or deleting eBay categories are the ones that are frustrating because you are pretty much doing them one by one using experimentation and then 3 days later you've found out you have to try something else and wait again and it never gets done. Great points are that there is support 24/7 (almost always) and the eBay link is almost flawless. Other things like being able to have a different title and so on. I will be looking in 9 months time to see if the Etsy connection works in Etsy in Australia and if it works as good as the eBay connection. But I do want to get back onto Amazon and it's almost time to try again so please expect tough questioning until it's done with whoever is the most knowledgeable on it. Amazon has no idea so unless there is a specific thing I'm not going to ask them.

Asia Sell
Australia
Over 4 years using the app
July 31, 2023

Generally, it's a great app, but I often find myself needing live chat support, which is amazing. They usually fix things asap, but I'd prefer to watch some videos of how to do x without interacting with someone, which can be time-consuming. e.g. I want to work on things later in the day and they can be offline then you need to wait until tomorrow to interact again.

www.ultrabathroom.com
United Kingdom
Over 3 years using the app
November 3, 2020

We used this app to integrate Shopify inventory into Amazon and eBay. Relatively easy to use and does what is needed. The support team are quick to respond and offer solutions. Would be ideal if there was greater screen space when navigating the app.

Hair & Beauty Co
Australia
Almost 3 years using the app