Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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Great customer service!
Doesnt load UPCs to Walmart
GREAT
Excellent assistance when we experienced an issue.
5-star for sure. Working with Amazon it is piece of cake.
The support for getting setup is awesome and very quick turn around. It's a very flexible app and will save a lot of time syncing between Shopify and Amazon. It gives you the option to map default values for attributes, which can save you a lot of time when publishing the same kind of product over and over.
Really good app, would recommend it to everyone!
Received AMAZING help today from Rain S. Went above and beyond. Got on a Google Meet with me and everything to share screens and address a lot of my confusions. VERY pleased.
it's not working it's impossible to sync the products from shopify to eBay.
Thanks for your feedback,
A 1-star review is a little disheartening, especially when we have not been given the opportunity to address your concerns and provide support.
We have reached out directly,
Nikki
As a merchant focusing on the German market, I found this app fundamentally unusable due to its severe limitations around tax handling. The platform from which it imports data (Etsy) does not include sales tax in its transaction reports, yet it collects the tax. This presents a significant issue for German merchants who are legally required to itemize sales tax on invoices. Unfortunately, this app lacks the functionality to import orders from Etsy to Shopify with a customizable tax rate, rendering it ineffective for managing financial compliance within the EU.
The lack of attention to such a crucial aspect for European Union merchants is disappointing. Given the EU's complexity and strict tax regulations, this oversight can cause significant operational and legal challenges for merchants in the region. It's a glaring gap that cannot be overlooked, as compliance with tax regulations is not optional but a mandatory aspect of conducting business within the EU.
While I understand the world is vast, and there are markets outside the EU, it's disheartening to see the developers overlook such a significant market segment. The EU may not be the largest market globally, but it's a critical one, with stringent regulations that cannot be ignored. This oversight limits the app's usability for a significant number of merchants who would otherwise benefit from its features.
To the developers, I urge a reconsideration of the app's features to accommodate the needs of EU merchants, especially those in Germany. Addressing this issue not only expands your app's market reach but also demonstrates a commitment to supporting businesses in navigating the complex tax landscapes of their respective countries.
Thanks for your feedback,
We understand this frustration and we do have this on our roadmap.
Nikki