Reviews (2,062)

Overall rating
4.2
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

April 25, 2022

Usata per connettere EBAY ed AMAZON. Facile da usare; super risposta da parte dell'assistenza per un piccolo problema, risolto in 5 minuti. Suggerita.

TOP SPORT FACTORY
Italy
Over 1 year using the app
Shopify replied April 28, 2022

Grazie per la tua recensione!
Siamo lieti che tu abbia trovato la nostra app facile da usare e che il nostro team di supporto possa risolvere rapidamente i tuoi problemi! Siamo disponibili 24 ore su 24, 7 giorni su 7, contattaci in qualsiasi momento.

Thanks for your review!
We're glad you have found our app easy to use and our support team could resolve your issues quickly! We are available 24/7 please reach out anytime.

Nikki

Edited November 14, 2024

It's good, but it would be great to have some additional features.
Being able to "refresh" the data that gets pulled in from other places such as Walmart, Etsy, Amazon or Ebay. I updated some of the SKU's on Etsy but it never shows up as a match when I try to link the listings.
When trying to link a possible listing, I try to enter in the Shopify SKU, but nothing pulls up sometimes.
Being able to modify or break certain linked listings, I.E. if I linked a listing by accident, I have no way to modify it.
Also being able to modify the linking settings for each "market" . I.E. if I originally had it set to us the App for the source of truth for the title, being able to modify that would be great for sites like Ebay where we need to modify the title for SEO, but don' t want to modify the title in Shopify and have a cascade effect on all other linked markets.

Also the linking for Amazon is super clunky as all the listings are set at a set price and I have to go into each individual variant to modify the price. When I have 96 variants and have multiple items that I have added to Amazon, this becomes a gigantic time suck for me.

Horrible Designs
United States
Over 1 year using the app
January 3, 2024

Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.

New England Dive
United States
About 1 year using the app
Edited October 14, 2020

There were some issues getting the right support in the beginning, but after a while everything was fixed - and thank you for that.

Octopus Denmark
Denmark
About 1 year using the app
January 27, 2023

Overall very solid app and much better than eBay's now depracated app! UI takes a bit of getting used to and for some things you'll need to contact support like enabling bounce email if you don't want your store to send emails to your eBay customers.

Biloxi Bicycle Works
United States
About 1 year using the app
July 3, 2019

Easy to use. Good for individual items on Amazon. For variants unsuitable, because texts are not customizable. Unsuitable for Ebay because legal texts are not safe.

Der Werkzeugmeister
Germany
About 1 year using the app
April 14, 2021

We use this app for order processing on Amazon AU. It's been a little tough to get used to as far as UI and fine-tuning Amazon listings, but mainly we use it for processing orders in Shopify. That part has been great. Relatively seamless, and support has been prompt and helpful whenever we have questions.

BulkSupplements.com
United States
About 1 year using the app
Edited February 22, 2024

Many times impossible to load. app seems very slow.

Update: it`s all working well now. Thanks CS.

NaturÉclat
Hungary
11 months using the app
September 19, 2023

The plugin is really well thought out. I was a bit frustrated with some initial difficulties, but the support in the live chat was outstanding. Adrian helped me step by step to set up products and fix bugs.
I'm sure the plugin will get better and better in the future.

Florade.de
Germany
About 1 year using the app
Edited May 18, 2024

I've found this app to be highly effective for managing listings on Amazon, making the linking process easy and efficient. However, I've encountered some challenges when it comes to linking Etsy listings.

Firstly, not all Etsy listings appear on the Link Page (Settings page), causing some difficulty. Additionally, enabling a listing in Bulk Edit mode seems to create a new Etsy listing rather than linking to an existing one. This has resulted in unexpected charges from Etsy for duplicate listings.

I reached out to the support team for assistance, and while the first staff member acknowledged the issue and notified the tech team, I didn't receive any updates. When I contacted them again, the second staff member seemed unfamiliar with the situation and unintentionally created a duplicate Etsy listing, leading to an additional charge.

I appreciate the effort of the support team and their willingness to assist. However, I'm still facing challenges with linking Etsy listings, and it has resulted in unexpected charges. I hope these issues can be addressed to improve the overall experience.

Update:
2 weeks later, the first staff member followed up with me and the remaining unshown 2 listings finally showed up on the Link page (Ready to list). Problem solved! Thank you Shopify team!

Update:
Just don't connect with Etsy. That's what I can say. Not sure which side got the bug. Etsy listings duplicated when turning Vacation Mode on and off.

SQUIDIO
United States
9 months using the app
Shopify replied December 15, 2023

Thanks for your feedback,
We can now confirm this issues has been resolved, we have reached out directly with next steps. We are available 24/7 please reach out anytime,

Nikki