Reviews (2,062)

Overall rating
4.2
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

February 11, 2025

Steff was super helpful and was able to help me resolve an issue Ive been trying to resolve for days!

Display Wizard
United Kingdom
About 1 month using the app
October 17, 2024

This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I really had a better understanding, I was very happy with this app.

Captive Decals
United States
5 months using the app
November 5, 2024

Easy to use (once you understand how to use it!) and support has been really good.

Busy Bowerbird
Australia
About 1 year using the app
October 23, 2024

Not a seamless experience, especially when it comes to Amazon, but certainly a lot better than individually managing each channel. And the customer service has been great!

Art Wise Premium Posters
United States
About 3 years using the app
November 28, 2024

lyn with marketplace connect helped me fix a coouple issues with my items even when it was nothing to do with there app. All of my issues needed to be fixed on the shopify side and Lyn helped me through that! And all of this on thanksgiving morning :) So far extremely happy with the App

GRESHAMS POWERSPORTS
United States
10 days using the app
December 4, 2024

Very nice experience! I really liked that I got quick support even as I'm just starting out! Thank you.

Retro PC Hardware & More
Greece
13 days using the app
November 25, 2024

I was help by MarkL. He answered my questions and explained everything so well. He even told me if I had other questions, I could ask for him. I will recommend this app to everyone.

Gwenmaries Jewelry
United States
24 days using the app
October 16, 2024

This solution is amazing! We switched from a costly third-party software to list our Shopify products on eBay, and this is a huge improvement. It lets us customise our eBay descriptions with HTML, making our store more appealing. We can map custom eBay fields to metafields, so we only need to create products in Shopify, and Marketplace Connect handles the rest. The continuous updates and new features make this software even more valuable.
The support is also amazing, Adrian and the rest of the team always help me out with issues, requests or questions.

Blackmore IT
United Kingdom
5 months using the app
February 11, 2025

Awesome service, they went above and beyond to help me.

SinisterStyle
Australia
9 months using the app
October 25, 2024

Dom was a super star helping me get everything right in my listings. I could not have done it without him. He was very patient and very detailed. My products published while I was on the chat with him.

Treezyn
United States
8 months using the app