Reviews (1,963)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

August 26, 2024

Great support staff. But it needs to have its chatbox much bigger because its currently hard to scroll without running thru the entire conversation which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!

Kayleight Cameron
Germany
About 2 months using the app
September 10, 2024

Great service, so appreciative of their services, saves a lifetime for me since we have 298,000 SKUs to be listed!

Mirage Pet Products
United States
7 months using the app
September 10, 2024

Customer service is responsive and Dom was very helpful today in addressing our concerns.

Martin Motor Sports
Canada
Almost 4 years using the app
September 19, 2024

Dom provided us with a lot of help! They were very responsive and provided a lot of information.

Picnic Time Family of Brands
United States
About 2 months using the app
October 23, 2024

This app makes it super simple to manage Amazon products. Customer service is also very helpful to resolve issues.

StarWalker Organic Farms
United States
8 days using the app
August 17, 2024

Every time I contact Marketplace Connect support, they answer my questions and help me get my issue resolved pretty quickly. Great resource for newbies like me!

K10 Collection, LLC
United States
4 months using the app
Edited August 27, 2024

Very efficient, kind, and professional agent with patience and diligence on their work ethic.

Urban Appeal
United States
12 months using the app
October 28, 2024

Best app to connect Shopify store to marketplaces and the support is really helpful

The Amritsar Store
India
4 months using the app
October 31, 2024

Really easy to connect and great customer service

McIntosh
United Kingdom
About 1 year using the app
August 9, 2024

Mark from customer service was fantastic in helping me with the setup issues I had. Cannot be more satisfy with the turn around response and the level of professionalism he demonstrated. Thank you.

Onekid
United States
2 months using the app