Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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Awesome team!
We needed some assistance with issues I was having with calculated shipping from Shopify to Ebay. Mariel R was super quick to reply and knew exactly what to do.
Thank you for your time.
If you need help or have questions service is actually great. Answered my question quick. It was even off normal business hours and they were available.
Great customer service when you need it. Fixed my issue on the spot
This is an excellent app and the customer service is very quick, effective and friendly!
Great experience using this App. I got the help I needed to setup my ebay store!
Very easy set-up for all marketplaces. I was able to begin selling on Walmart and eBay within 24 hours. Live chat support is always available and super helpful to guide through set-up issues. Highly recommend this app!
Excellent customer service and the app works as it should making my life easier to sync sales between Amazon and Shopify!
Can only be used on laptop/desktop (not through the Shopify App). Difficult to navigate and overly complicated. Runs very slowly and takes a while for new products to appear in listing results. New products must be manually updated (no auto-transfer). Screen recordings aren't supported by support chat system. But support is 24/7, responds to initial message quickly, willing to Google Meet/screen share, and answers questions effectively. The support team is the only reason I'm giving 2 stars instead of just 1 star. I've been using the Shuttle app for over a year, and even though it costs $5 per month, it's soooo much better!
I'm excited to see how we can transition our Target Plus catalog to the app. It looks pretty simple -- much more simple than the connecter we are currently using.
this review is for Joy V. he was amazing at walking me through with every step of the way. I was new to the app and he help me set my preferences exactly how I wanted it to be!! THANK YOU!!