Reviews (1,920)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

August 7, 2024

Your chat support is very helpful, but your listing and connection point to eBay is unintuitive and not useful

Boardwalk Outlets
United States
12 months using the app
August 5, 2024

App non molto performante ma è gratuita e tutto sommato funziona bene.
L'assistenza invece è eccellente, pronta ad intervenire e a risolvere problemi.

scarpediem.eu
Italy
About 1 year using the app
October 8, 2024

Awesome support, they were quick to help and identify the issue and give me a step by step how to fix.

Mr.Ru's TCG
United States
About 2 months using the app
August 2, 2024

Carlo was the best person I've ever talked to! Every other rep has been very difficult to talk to, not understanding my issues. Carlo was patient, took his time to help, and finally solved our problems after months of being on support chats. THANK YOU so much!!!!

Lull
United States
11 months using the app
July 26, 2024

mir wird immer sehr schnell geholfen :)

Koi-Area GbR
Germany
Over 1 year using the app
July 31, 2024

This app has given us nothing but countless hours of extra work. Slow to use and not intuitive at all.

IWOM Outerwear
United States
12 months using the app
August 31, 2024

Can't seem to set mine up - either an issue with the asin or sku.

Great concept, just unfortunately doesn't work for me so will try the old fashioned way of manually adding the products to Amazon.

Gee
United Kingdom
3 months using the app
Edited September 23, 2024

Shopify connect is a great fit for smaller retailers or if you have a smaller product range, larger product ranges might have some teething issues and you might have to work hard to get through them with their support team, but at its core it is a very effective tool for managing your listings and does have some clever tricks that other apps have yet to figure out how to achieve.

Start Fitness
United Kingdom
2 months using the app
Shopify replied September 19, 2024

Thanks for your feedback

We are happy to have you onboard! Please reach out if you require further assistance. Our team is available 24/7.

Nikki

July 20, 2024

Support when needed is first rate

Craftywaftyshop
United Kingdom
Over 1 year using the app
September 19, 2024

Dom provided us with a lot of help! They were very responsive and provided a lot of information.

Picnic Time Family of Brands
United States
About 2 months using the app