Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

September 7, 2022

I used this app to both link existing products on Amazon store to my Shopify store, as well as to push listings from my Shopify store to Amazon. Both worked as intended - but the real golden star goes to their support team. They digitally held my hand through the process, walked me through step by step, explained the how and the why. Great service. They were also available when I needed them - no long wait time or responses days later. I was able to trouble-shoot same day which, with an e-commerce store you know how important that is. The reason we chose Codisto was to sync inventory as well as automate order processing through our Shopify store to our 3PL. Highly recommend. 1000000 stars

Solé Bicycles
United States
Almost 2 years using the app
April 14, 2023

Absolutely love Codisto and its team of friendly professionals. Customer service is great. They're always happy to help us with any issue or query we may have. Thank you Codisto!

eMoonThrifty
Australia
Almost 2 years using the app
May 31, 2018

Definitely recommend if you want to make your business serious, and also appreciate help from Arlie's support even at after hours!

Gameology
Australia
Almost 2 years using the app
April 7, 2022

I was having an issue reactivating the app on shopify.
We seem to have solved the problem. Thanks Lyn was very helpful.

ExpressItBest.com
United States
Almost 2 years using the app
Shopify replied April 14, 2022

Thanks for your review
Lynn will be thrilled with your comments 😎 Glad we were able to help, please reach out anytime!

Nikki

January 12, 2023

amazing service and easy app for ebay and amazon. We are glad to have this app as it made our lives easier

Rax Performance
Canada
Almost 2 years using the app
March 14, 2024

Great customer service. helped me with issues that weren't related to their great product

UORdesign
United States
9 months using the app
June 14, 2021

Excellent support, always super quick and efficient and helping out! I wish all the apps had this kind of support assistance :)

Evolve Fit Wear
United States
Almost 2 years using the app
September 28, 2022

Fantastic Support always on 24/7 all hours. Bombard them with millions of questions on database and metafield. Supported 1000% of the projects and goals. Highly Recommend.

Optdex
United States
Almost 2 years using the app
May 20, 2022

This is a great app we use for ebay and amazon, and the customer support is amazing with their quick help in the support chat whenever needed. We've been using this app for about 2 years now, and there hasn't been a problem we were unable to solve. There are a few quirks in the app when compared to using the ebay and amazon channels natively that you have to have work arounds for, but thankfully those work decently. It is also a learning curve and there could be major improvements on the interface to make it easier on the user. But regardless of that, this app does the job it claims to do and has helped us more than hurt us and for that 5 stars are given. I highly recommend that any new user to this app, first reach out to their support team before installing it to have a knowledgable tech member help onboard you and the team, and have your channel (ebay/amazon/etc) preferences enabled and correctly carried over to avoid any potential areas you might miss during this process and future issues that could arise from that.

Biltwell Inc.
United States
Almost 2 years using the app
Shopify replied May 24, 2022

Thanks for your review!
We appreciate your continued service with Codisto 😎 And make some valid points around reaching out to support if you are unsure, we are here to help you every step of the way and are available 24/7.
Thanks for your recommendation 😁

Nikki

June 15, 2022

An excellent app that meets all of our marketplace order, fulfillment and inventory syncing needs. Great customer service too.

kerusso-marketplaces2
United States
Almost 2 years using the app
Shopify replied June 19, 2022

Thanks for your review!
Syncing and Service are what we do best 😎 We are available 24/7, please reach out anytime!

Nikki