Reviews (1,786)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

September 4, 2023

This app has published the same items to Etsy several times, I received a huge bill to pay from Etsy for those duplicated listing fees plus the time I spent to delete them from Etsy shop.

Portrait My Pet
United Kingdom
12 days using the app
Shopify replied September 7, 2023

Thank you for your feedback,
We are sorry to learn of the challenges you are facing. We are in the process of resolving the issues with Etsy. We genuinely value your feedback and will continue to reach out and update.

Nikki

September 13, 2023

Great support from the help desk. Joy V was awesome

Medical Supplies Australia
Australia
2 months using the app
April 20, 2024

Die App ist nicht wirklich zu empfehlen, sie ist sehr langsam und übermitteln von den ausgewählten Produkten willkürlich irgendwelche. Manchmal von 100 ausgewählten gar kein, manchmal 10 manchmal alle. Es werde auch keine Fehler angezeigt.

Stil-Ambiente
Germany
About 6 hours using the app
September 15, 2023

Lou J was amazing! Top tier service! Excellent in every way!

Ria's Gift Shop
United States
24 days using the app
December 29, 2023

Amazon not so much but good in other areas.

AnytimeGift
United States
4 months using the app
Shopify replied January 2, 2024

Thanks for your review!

We would be keen to understand your experience with Amazon? Please feel free to reach out via chat or please email marketplace-connect@shopify.com Our support team is available 24/7.

Nikki

November 5, 2023

Great support and a great plugin. It's worth the money and time.

AJLuxe
United States
About 2 months using the app
October 23, 2023

Still learning how to use it but Customer service chat is awesome!

About Wall Art
United Kingdom
2 days using the app
Edited August 16, 2023

Just converted from Codisto to this app for Amazon feed and there were some bugs in the app which weren't picked up during testing. Fortunately they were able to fix these quickly. It would have been better if they had found these out before launching the product, but their response to solving the problem was good.

Skincare Australia
Australia
5 days using the app
Shopify replied August 15, 2023

Thank you for your feedback,
We are happy to confirm these issues have now been resolved.

Nikki

September 5, 2023

Russ assisted me and there were an absolute star. They went above and beyond to correct the mistakes I was making and helped me understand the process a lot better. 10/10 will recommend

Fashion by Omalicha
United States
1 day using the app
August 10, 2023

Thumps Up for Jason D. perfect person for all issue to get resolved. very friendly and informative person

WoCart
India
13 days using the app