Reviews (2,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its ability to manage inventory and orders across multiple platforms like Etsy, eBay, and Amazon, enhancing operational efficiency and market reach. Features such as cross-listing products and inventory synchronization are highlighted, alongside effective bulk editing tools. The customer support, especially the live chat, is commended for its quick and helpful responses, making it a valuable tool for expanding online presence.
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This app has given us nothing but countless hours of extra work. Slow to use and not intuitive at all.
The worst possible connector app... you think everything goes smooth and then BOOM all your listings on a marketplace get deleted and nobody at support knows what to do. There goes years and years of work. HIGHLY RECOMMEND GOING TO A DIFFERENT APP.
This app was so bad we deleted it the day after we went through 2 support chats and nobody had any clues how to help.
Thank you for your feedback,
We have reached out and requested you to re-connect so we can walk through the steps needed to resolve your issues.
Nikki
It doesn't work properly.
I have connected my Shopify with eBay account and some of the items on Shopify have sold out but they are still showing as available on eBay.
I have deactivated an item on Shopify and manually removed it from eBay as it did not get removed automatically and it kept getting re-listed for some reason so I had to keep removing it until I was forced to permanently remove the ...
Thanks for your feedback,
We have reached out directly to further understand your concerns. Our support team is available 24/7, please respond at your earliest convenience.
...We installed this app to connect Amazon and Walmart marketplaces to our Shopify store. Unfortunately, we were unable to link our products. We opened a support case on the 15th of July, and despite assurances that Marketplace Connect's developers were working to fix our issue, almost a month later and we still have not had a response.
Shopify Marketplace Connect is holding back our business due to ...
Was working OK,( the shopfiy makeover after they absorbed the app was a complete disaster ), but now our inventory is not syncing for days - we are now overselling 6-8 items on ebay everyday. They have been unable resolve the situation for several weeks now. We have to scramble to restock items, or refund purchases. Hours of our time wasted, and we look like amateurs who don't know how to run a ...
This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. They are unable to fix the app to work efficiently. This app also disconnects ...
Thank you for your feedback,
We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.
We ...
I was forced to migrate from a perfectly working app to this "new" one, and it's been nothing but problems ever since. The lack of support is infuriating and unacceptable.
My main issues are:
I cannot see my products.
I cannot link my products.
My entire shop is out of sync, and I don't have the time to fix problems that this app caused.
Please fix my shop immediately.
Thanks for your review,
We have reached out with questions to provide support during your migration. We would be grateful if you could provide the necessary information for ...
It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have ...
Thanks for your feedback,
We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response.
Nikki
Had to migrate over to connect after codisto was discontinued. The negative reviews were spot on. My steady Amazon sales are gone. Most of my listings went to error and are now inactive. It's a complete guessing game how to correct. Hours with chat and on phone with Customer service. Got brushed off by service tech. Said I needed to escalate my issue to another department and I would be contacted ...
Be careful, this app doesn’t restock items after order cancellation. With each cancellation, you’ll accumulate physical stock that won’t be reflected on the website. We are increasingly considering making something else the primary source of inventory instead of Shopify, as it has too many inconveniences.
Thanks for your feedback,
Our app is designed this way, if an order has been sent to Shopify and is canceled on the marketplace, the corresponding order in Shopify is also ...