Reviews (1,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
Refine
-
By rating
Do not install this app if syncing with Etsy. It will deactivate all your synced products and, in the unfortunate case of some poor souls I've found on Reddit, completely delete your products.
Additionally, the inventory that is synced with Etsy is the total inventory across all markets, not just the online market, or a market you separate out for Etsy.
This app should have been tested thoroughly before sending that email out to customers.
Thank you for your feedback
We acknowledge some teething issues when first launched but our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. Duplication and deletion is now fully resolved.
In terms of inventory we have reached out to support and clarify the issue.
Nikki
Fantastic customer support, thank you
They are very very helpful and knows what they are doing.
Was always buggy and slow (as Codisto) but now its moved to Marketplace Connect the App is just awful and we have uninstalled as its just unusable.
Thanks for your review,
We understand there have been issues. We have provided a response directly for further discussion, if you would allow us the opportunity to do so.
Nikki
I had high hopes for this app. Codisto's stand-alone amazon app wasn't working for me (the category popup window wouldn't work) so I tried this one instead.
Amazon: Category and Product Type selection work, Item Type would only load the first few options. I've been working with support, but they won't acknowledge the problem, they just keep telling me to try different browsers (which I have)
Walmart: I can setup the listing, and it says "Publishing" but never publishes. There are no logs to see if there are errors, so I don't know whats going on. I reached out to support, they told me they escalated the ticket. thats it.
eBay: Can't select the product category. I haven't reached out to support on this one. I'm too fed up.
After days of fighting with this app on 3 different sales channels, I haven't been able to list even one product. Support was worthless.
Shopify Marketplace staff are super helpful :)
Merci beaucoup a Noel pour son aide précieuse et le temps passer pour m'aider a configurer et connecter mon application, au top !
The customer service was excellent whilst transitioning to Marketplace Connect.
Excellent support staff. Had a few issues and it was resolved quickly. I highly recommend.
Thanks for your review!
So glad you have had a positive experience with our support team :) We have to agree - they are 'pretty excellent' ! Please reach out anytime!
Nikki
Nice idea but it simply doesn't work. Looks like Shopify have bought an app and haven't done any work on integration. Could be great but needs a complete redesign and massively simplifying.