Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

May 4, 2023

Brilliant support from Adrian who was quick to understand a complex issue and provide a long term solution. Thank you!

Lumiere Equestrian
Australia
Almost 2 years using the app
November 21, 2022

Awesome help, got my issues resolved within minutes. Thanks! Customer support was very knowledgeable

Ox Luxe
Singapore
Almost 2 years using the app
Shopify replied November 24, 2022

Thanks for your review!
Great to hear we could assist you "very quickly". Our support team is available 24/7 please reach out anytime!

Nikki

May 13, 2020

Great app to get all orders from different marketplaces into Shopify. Also quick and helpful support on any questions I have had.

BrandsGroup
Estonia
Almost 2 years using the app
Edited September 14, 2021

Quick response every time looking for answers. Individuals understand exactly what they are doing. Friendly yet professional with informative helpful details.

AZ-Delivery
Germany
Almost 2 years using the app
Shopify replied September 14, 2021

Thanks for your review!
We’re happy our Support team has supported you promptly and professionally!
We are available 24/7. Please reach out to us anytime 🙂

Nikki

July 25, 2022

Just an amazing customer experience. I recommend this app! It simplifies our life a lot. We can manage everything from Shopify store.

Bentilia
United States
Almost 2 years using the app
Shopify replied July 25, 2022

Thank you for your review!
We really appreciate it and are so glad you have had an amazing experience! Thank you for your recommendation and please reach out anytime!

Nikki

December 13, 2019

I am happy with the features in the app, It is easy to use and the customer service are very responsive.

Feellikebeauty USA
United States
Almost 2 years using the app
Edited June 23, 2021

Great app but steep learning curve to use. Initially I had issues over email with support but once we did a call everything was resolved. I highly suggest setting everything up via call with Codisto right when you install it.

EZ Lifestyle
United States
Almost 2 years using the app
Edited December 15, 2022

Support is awesome! Anytime I have a learning issue :-) they are there quickly in chat to help. They are awesome to deal with. Product works perfectly.

SmartTechProducts
United States
Almost 2 years using the app
Shopify replied December 15, 2022

Thanks for your review!
We also love our support team 😎 They truly are patient, knowledgeable, and super friendly. We're glad you have had an awesome experience! Please reach out anytime.

Nikki

August 9, 2022

Amazing! Really great app and 5 star customer service! Works amazing with Amazon! Thanks codisto!!!!

Platinum Sports
Australia
Almost 2 years using the app
Shopify replied August 15, 2022

Thanks for your review!
So glad you are loving the app and our Support team 😉 Please reach out anytime!

Nikki

Edited July 14, 2019

If you get a chance to use Codisto - Take the opportunity - Impeccable customer service and app capacities.

I had cause to use this app some time back, I found it a while ago and thought I'd give it a go - now there was a hiccup, to begin with, the fault of which lays on both sides of the fence. However, it's how they handled this that makes the difference, they demonstrated that they're a professional company in this issue. I was helped from the start and all that could be done to address the problem, was, in a timely fashion and professional service the whole way. Including, phone support, which I find very important, it's very handy to be able to speak to someone and they always find a way to help.

The thing that sets Codisto apart from others on the app store is that their customer service is great. The more important thing than that is that if you have a problem and email them, they will more than likely help you. It seems as long as they can loosely tie it to their product, they'll try and help. I have had some peculiar requests over the last 6 months or so and very few times have they said no, they almost always help, even if it's not entirely in their scope.

One example of this is that I requested if they could change a part of their program, adding functionality to it for me, they added it to their list and came back within about a month and said that they had completed it. I was pretty surprised! They actually care to improve their product and do it in a timely fashion.

In sum: Competitive pricing, fantastic customer service, above all - they know to try and keep their customers happy - which seems lost on other apps in the store.

Thank you Codisto for the continued support in growing our business! :).

Farmers Hardware
Australia
Almost 2 years using the app