Reviews (1,786)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

October 5, 2023

JM got my issue resolved quickly.

CAROBOU
United States
About 2 hours using the app
September 11, 2023

App werkt goed en de support afdeling antwoord erg snel.

Bamboo Import
Netherlands
About 1 month using the app
November 13, 2023

thank you rain for your help and patience

The Magical Corner Shop
United Kingdom
About 4 hours using the app
October 4, 2023

Don't work - suppressed all our etsy product.
Support totaly ineffective, it deserve 0 stars.

Loose time and money - go away from this.

YVY Maté
France
About 2 hours using the app
Shopify replied October 16, 2023

Thank you for your feedback,

Our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. One significant challenge was Etsy’s API which does not consistently provide details of successfully created listings, this differs significantly from our experience with other platforms such as eBay, Amazon, and Walmart.

In response to this unique challenge, we have established a protective environment which has been meticulously designed to safeguard your Etsy listings from inadvertent duplication or unexpected deletion, ensuring a seamless experience for our users.

If you are still looking for an Etsy provider please reach out and we can arrange an onboarding to ensure a smooth process with using Shopify Marketplace Connect again. 

Nikki

October 2, 2023

10/10 customer support.Very impressed!

PEScience
United States
About 1 month using the app
November 6, 2023

Service client réactif et compétent

julfripes
France
18 days using the app
December 6, 2023

Fantastic!

Kamaji Exchange
United Kingdom
6 months using the app
October 25, 2023

Wir wissen den Support von Adrian sehr zu schätzen. So funktioniert guter Support. Schnelle Kommunikation und immer ein offenes Ohr. Shopify? Ihr habt mit Adrian Hernandez einen unfassbar guten Account Manager! :)

Kompenhans | schuhe-sport.de
Germany
3 days using the app
August 7, 2023

Amazing customer service! Mark L. is a model customer service agent. If there's a problem, trust that it'll be taken care of!

Ninth Isle
United States
About 1 hour using the app
October 3, 2023

Thanks for helping Noel

Royal Key Supply
United States
5 days using the app