Shopify Marketplace Connect

I am new to Shopify Marketplace Connect. My experiences have been great! I have had the best support team helping me at anytime. I expecially want to thank, LOVELY, the person I was chatting with tonight. Not only did Lovely help me troubleshoot and resolve my issues, but Lovely also motivated me and energized me to continue pursuing my dreams of achieving success with my online hoodie business. The great thing about Lovely that I recognize is that Lovely is great with her job in supporting people. I think that it will be better if Lovely was in a higher position to teach and spread to many others. It wouldn't be good to just have Lovely continue in this one position helping individuals...when Lovely can pass along what Lovely...it must be multiplied and spread to others that I have no doubt Lovely can do. Although I would love to get support from Lovely all the time...I am not so selfish to keep Lovely to myself...Lovely must spread Lovely Ways to others...so that everyone that contacts Shopify Marketplace Connect will have the same lovely Lovely experience that I had tonight. Please include my review in Lovely's file records so that when it comes time for a performance reveiw and promotion, my review is the first thing you will see!!!

A very easy app to use and the tech support team if you have any questions is here to help you resolve any issues that you may have.

Ediline was so helpful and helped me to sort an issue I had with a listing. Great service and highly recommended. Ediline was so patient and made sure everything was working correctly before leaving me. 5 star service.

I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc.

Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.

Warning: Do not use this app. I installed the app and hooked it up to a brand new etsy store (a previous etsy store I had did millions so I am not new at this). It created duplicate listings for nearly every single item on our store. Not just one duplicate listing, but 4-5 duplicate listings. I contacted Shopify and they are supposedly still working on a fix. This was 5 days ago. I finally disconnected this terrible app from our etsy store so it would stop duplicating listings. Now I have a bill from etsy for over $700 when it should be less than $100. Etsy won't do anything about it as they said it is Shopifys problem (which it is). Don't use this app, use a third party app that is more stable and fully built out. I am down $600 cause I chose this app.

The customer service was great, I was in the live chat and Rainier Salta was helping me and he wanted to make sure I understood the steps, then he asked me for Google Meet and explained in detail.

Very informative customer service and helped me solve my sync issue with Walmart.

Great app. Very easy to connect the marketplace platforms and start selling. It would be great if they can add more marketplace in their list.

Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.

Solved all my issues when they popped up, very useful app, even better customer service.