Reviews (1,788)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

September 25, 2021

This is a seriously powerful app, it can take a little time to get used to it, but now having used it for a long time we just could not operate without it. Support are always helpful and quick. Highly rated!!! :)

The Pet Vault
United Kingdom
Over 3 years using the app
Shopify replied September 27, 2021

Thanks so much for your review!
We're glad you got the hang of our powerful app 😉
We agree the Support Team are amazing and are available 24/7.

Nikki

June 15, 2022

The agent was very accommodating and very knowledgeable. Answered all my questions. Fast and efficient customer service.

ATR Sports
Canada
Over 3 years using the app
Shopify replied June 19, 2022

Thanks for your review!
Very happy this was a positive experience for you and we were able to answer all of your queries, efficiently! Please reach out anytime!

Nikki

January 14, 2022

Great App. Great support. Works perfect for us. Definitely recommend. When I first started using the app, it was a bit overwhelming and took some time but I am very happy I followed through with it. If we ever had any questions, support was great. We've been using the app for 2 years now and highly recommend it. Thanks!

Country N More Gifts
United States
Over 3 years using the app
Shopify replied January 19, 2022

Thanks for your review!
It's great to hear you have been using our app for 2 years and still a great advocate for its performance 😎. We are continually adding new features, watch out for our Newsletter with updates 👍

Nikki

March 7, 2023

We only currently have one channel which Codisto manages with relative ease. I asked what I thought was a problematic question this morning on live chat and Jason D came up with the answer that I hoped for but didn't think possible within a matter of minutes. As usual very impressed with Codisto's capabilities and I'd highly recommend it and the customer support.

Taylor & Jackson
United Kingdom
Over 3 years using the app
April 8, 2022

Customer service is spot on! Does take a bit if tweaking to get setup properly but if you have questions they are fixed asap with online chat!

Wholesaleboatpart
United States
Over 3 years using the app
Shopify replied April 14, 2022

Thanks for your review!
So glad we could get you set up through our support team, they certainly are the BEST 😎 Please reach out anytime!

Nikki

April 6, 2018

Quick support and high quality platform :D

Powersports Deal
United States
Over 3 years using the app
Edited November 27, 2023

Been using this app since it rolled out ... we moved from the maker of it (Codisto) and have been a user for several years on the same platform. It offers as much granular control as you want on channels or you can automate as much as you want. I've been asking them all kinds of questions lately and they have been wildly responsive. I really appreciate that. thanks!

NetworkEquipment.net
United States
Over 3 years using the app
January 8, 2022

I needed an app that listed product to ebay automatically if they're in stock. Sounds simple but no app ive found can rival codisto. its more expensive that most but trust me when i say this. Set it and forget it. brilliant little app and 24/7 human to human live chat customer service. cant go wrong

Seven Skates
United Kingdom
Over 3 years using the app
Shopify replied January 11, 2022

Thanks for your review!
We're so glad you find the eBay simple and easy to set and forget 😎
Please reach out to our support team anytime!

Nikki

April 29, 2019

Great functional app with lots of very helpful features. The support is very fast and competently. Keep going!

Blue Mountain Store
Germany
Over 3 years using the app
Edited July 21, 2022

There are some technical glitches that happen from time to time, however, it does the job pretty well. Most importantly, their support team is very helpful and patient - they work with you to get your problem solved timely. Joy, to be specific, was very helpful in my case.

Elite Supps
Australia
Over 3 years using the app
Shopify replied July 14, 2022

Thanks for your review!
So glad Joy was able to resolve your issues promptly and yes the Support team has plenty of patience to provide a walk-through one step at a time. They are very knowledgeable and waiting to chat 24/7.

Nikki