Reviews (1,789)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

September 7, 2022

I used this app to both link existing products on Amazon store to my Shopify store, as well as to push listings from my Shopify store to Amazon. Both worked as intended - but the real golden star goes to their support team. They digitally held my hand through the process, walked me through step by step, explained the how and the why. Great service. They were also available when I needed them - no long wait time or responses days later. I was able to trouble-shoot same day which, with an e-commerce store you know how important that is. The reason we chose Codisto was to sync inventory as well as automate order processing through our Shopify store to our 3PL. Highly recommend. 1000000 stars

Solé Bicycles
United States
Almost 2 years using the app
May 31, 2018

Definitely recommend if you want to make your business serious, and also appreciate help from Arlie's support even at after hours!

Gameology
Australia
Almost 2 years using the app
April 7, 2022

I was having an issue reactivating the app on shopify.
We seem to have solved the problem. Thanks Lyn was very helpful.

ExpressItBest.com
United States
Almost 2 years using the app
Shopify replied April 14, 2022

Thanks for your review
Lynn will be thrilled with your comments 😎 Glad we were able to help, please reach out anytime!

Nikki

June 14, 2021

Excellent support, always super quick and efficient and helping out! I wish all the apps had this kind of support assistance :)

Evolve Fit Wear
United States
Almost 2 years using the app
September 28, 2022

Fantastic Support always on 24/7 all hours. Bombard them with millions of questions on database and metafield. Supported 1000% of the projects and goals. Highly Recommend.

Optdex
United States
Almost 2 years using the app
May 20, 2022

This is a great app we use for ebay and amazon, and the customer support is amazing with their quick help in the support chat whenever needed. We've been using this app for about 2 years now, and there hasn't been a problem we were unable to solve. There are a few quirks in the app when compared to using the ebay and amazon channels natively that you have to have work arounds for, but thankfully those work decently. It is also a learning curve and there could be major improvements on the interface to make it easier on the user. But regardless of that, this app does the job it claims to do and has helped us more than hurt us and for that 5 stars are given. I highly recommend that any new user to this app, first reach out to their support team before installing it to have a knowledgable tech member help onboard you and the team, and have your channel (ebay/amazon/etc) preferences enabled and correctly carried over to avoid any potential areas you might miss during this process and future issues that could arise from that.

Biltwell Inc.
United States
Almost 2 years using the app
Shopify replied May 24, 2022

Thanks for your review!
We appreciate your continued service with Codisto 😎 And make some valid points around reaching out to support if you are unsure, we are here to help you every step of the way and are available 24/7.
Thanks for your recommendation 😁

Nikki

June 15, 2022

An excellent app that meets all of our marketplace order, fulfillment and inventory syncing needs. Great customer service too.

kerusso-marketplaces2
United States
Almost 2 years using the app
Shopify replied June 19, 2022

Thanks for your review!
Syncing and Service are what we do best 😎 We are available 24/7, please reach out anytime!

Nikki

October 5, 2022

Much better than the other Codisto Amazon app. Support has been really good. There are still some improvements I would make but I am sure they will work on it.

Abacus Toys
United Kingdom
Almost 2 years using the app
Shopify replied October 10, 2022

Thanks for your review!
Our development team are constantly reviewing processes, resolving noted issues and seeking out new features to add. Please reach out anytime!

Nikki

September 1, 2022

I'm still learning how to use it at its full potential, but it's an excellent app to sync everything.

Clubshop Outlet
United Kingdom
Almost 2 years using the app
April 3, 2023

Great app. Always fast service when questions or issues arise. One of the fastest ways to get your shopify items onto ebay.

Import Image Racing
United States
Almost 2 years using the app