Reviews (1,964)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

October 25, 2024

According to their knowledge base and all documentation, it should not do this, because Walmart collects and pays tax.

Mokan Drom
France
About 5 hours using the app
October 3, 2024

super schnelles Service

Liliedecor
Germany
4 months using the app
August 4, 2024

Great app and great support. Thank you :)

Emmy Jane Boutique
United Kingdom
Almost 2 years using the app
July 3, 2024

Thank you Aron for the great job you did helping me get my store connected again! You did a great job and were super fast!

MaddisonCo Inc
United States
11 months using the app
June 26, 2024

I recently experienced a connection issue with eBay, but the support team was incredibly responsive and effective in resolving the problem. Their professionalism and dedication to customer satisfaction were evident throughout the process. Thank you for your excellent service!

j-Grab Mall
Japan
Over 2 years using the app
October 11, 2024

The customer service is exceptionally friendly and quick. Absolutely top-notch!

My Store
South Korea
8 days using the app
October 1, 2024

24 hour support is excellent. Also the Marketplace connect app is very nice new feature. Connected to my ebay store in minutes, waiting for etsy to sync. Thank you Shopify!

Bilasáana
United States
About 2 hours using the app
July 23, 2024

Ediline is always super helpful and always revolves all of our issues.

THE GOLDEN SECRETS
United States
5 months using the app
June 21, 2024

Ian was amazing. I cannot thank him enough for working with me to resolve my issues. He helped me when two other support agents could not solve my problem. I am incredibly impressed and thankful for his persistence, knowledge and kindness. I hope to work with him again and again, he deserves a promotion!

Flycatcher Toys
United States
10 months using the app
Edited August 8, 2024

RUSS Best agent:

Russ for CEO and President of the Company Please:

I recently had the pleasure of being assisted by Russ in customer service, and I cannot say enough good things about my experience. From the moment our conversation began, Russ was incredibly attentive, knowledgeable, and genuinely invested in resolving my issue. He listened carefully to my concerns, provided clear and effective solutions, and ensured that I felt valued as a customer. Russ's exceptional service exceeded all my expectations. He is, without a doubt, the best customer service representative I have ever encountered. Thank you, Russ, for your incredible support!

WORLDWIDE SOUVENIRS
United States
2 months using the app