Reviews (1,789)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

November 2, 2017

Once you go through the initial set up process the system is easy to use and does everything we need it to. Support is quick and very helpful.

Toyuniverse
Australia
Over 1 year using the app
April 1, 2021

I have been using Codisto for over a year now. The app saves so much time listing and processing orders on Amazon & eBay. It works very smoothly. Anytime I run into an issue, it's mostly due to my inexperience, but the Codisto staff quickly rectify the issue. They walk you thru it step by step, including screenshots, to make it so easy to not only fix the issue, but you learn along the way. Virtually idiot-proof. I have used other apps that sync with online stores and got rid of them. Codisto is by far superior. Highly recommended!

SKREW
United States
Over 1 year using the app
June 21, 2023

Support was kind and easy to work with. They quickly found the solution I needed and I was able to resume normal operations quickly and efficiently

Eva Professional Hair Care
United States
Over 1 year using the app
Shopify replied June 29, 2023

Glad we could help!
Our support team is available 24/7 - please reach out anytime and thanks for your review :)

Nikki

May 24, 2022

we used codisto for two years, it works smoothly and is a great tool to use. I just got excellent support from codisto team and it was very quick and professional. 5 Star and very recommended!

Vintage Cameras & Lenses | Coeln Cameras
Austria
Over 1 year using the app
Shopify replied May 24, 2022

Thanks for your review!
It's great to hear from merchants who continue to love the app and recommend it - thanks and please reach out anytime!

Nikki

Edited April 24, 2024

Good customer service

Wowow Toys
United Kingdom
Over 1 year using the app
Shopify replied October 25, 2022

Thanks for your review!
The Support team will be thrilled with your comments - they love to resolve and please our merchants 😎 Please reach out anytime!

Nikki

November 7, 2022

Some of the best support in the world of Shopify apps. Very fast and reliable communication, reps know exactly how to fix issues that arise.

Hero
United States
Over 1 year using the app
Shopify replied November 17, 2022

WOW Thanks for your review!
"Some of the best support in the world of Shopify apps" This is an amazing recommendation😁 Please reach out anytime!

Nikki

June 15, 2022

Fast and efficient! Great support! Very fast service and live chat support is great, agent was very helpful!

Hempires Inc.
United States
Over 1 year using the app
Shopify replied June 19, 2022

Thank you so much for your review!
We are really happy that your experience has been positive and we are excited to see you grow with Codisto. Please reach out anytime!

Nikki

Edited October 25, 2021

Really impressed with Codisto. I had an issue listing some new products and contacted support by live chat. Prince there has helped me fix the problem within 10 minutes and explained to me how to avoid issues like this in the future. Highly recommended! Really impressed with Codisto. I had an issue listing some new products and contacted support by live chat. Prince there has helped me fix the problem within 10 minutes and explained to me how to avoid issues like this in the future. Highly recommended!

Bawbags
United Kingdom
Over 1 year using the app
Shopify replied October 25, 2021

Thanks for your review, we really appreciate it!
We're so glad Prince could help resolve your issues quickly and effectively, please reach out any time 😊

Nikki

Edited April 30, 2019

Amazon themselves recommended this App to sync Shopify with Amazon. Very simple interface. Could do with some performance improvements but I'm sure that'll get improved overtime so I'm overall extremely happy.

LOBOCKI
Australia
Over 1 year using the app
October 13, 2022

I am new to Codisto and had some issues. The chat was easy and I got help quickly. Also, the tech understood my "newness" and made me feel comfortable to continue to ask for help as needed until I am proficient in using the system.

The Wire Horse
United States
Over 1 year using the app
Shopify replied October 15, 2022

Thanks for your review!
Glad you were able to reach out to our Support team, they are indeed very knowledgeable, friendly and understand the need to explain things carefully to new merchants 😎 Please reach out anytime!

Nikki