Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

March 12, 2018

Excellent service, good follow up. I am a new user in Shopify and this loyalty program was exactly as I expected. I do not have much of other technology installed right now... so I don't know if it will be conflicted in the future with other technologies...

I am giving 5 stars because... so far they REALLY deserve it

Dnvape
Mexico
Over 1 year using the app
April 5, 2019

I use their platform to stay connected to my customers and provide them an awesome customer experience. My sales have been boosted using Marsello.

Bling Roll
United States
Over 1 year using the app
Marsello replied April 19, 2019

Thanks for the review. We are glad you're seeing such success :)

September 24, 2018

Since the update this app is awesome! Love the email marketing that come with it. Customize your emails to help attract those returning customers.

Rustic Candle Co
United States
Over 1 year using the app
Edited March 1, 2018

This is one of the best loyal points app so far with a great price point. Have all the function I need. If they have VIP tier for a permanent discount with code for the customer who purchases over a certain amount like bronze ($200) for 5% discount, silver($400) for 10% discount, gold ($800) for 15%, this would be a 6 stars app. Thank you for making this app!

Tinyrabbithole
Singapore
Over 1 year using the app
July 2, 2018

This is my THIRD loyalty program. My first one allowed customers to skirt the system on referrals and bank on discounts without the referral making purchase and my second program was actually pretty great but pricier. So I switched to Beautiful Loyalty and I LOVE IT. So very easy to set up (about an hour if you're a total obsessive design nut like me but less if you want to get it live) and transferring my customer's current totals from the old program was a breeze. No seriously, I was out on my deck enjoying the summer breeze while it loaded the file all on it's own. I checked everything manually but there was no need cause it captured all the info correctly. So far my customers are enjoying earning points with this program way more as well and it has led to a lot more shares to social media to get points too. All in all..... I RECOMMEND.

Atomic Wildflower
United States
Over 1 year using the app
November 4, 2019

I've been having an issue with fake accounts being set up on my site. Initially, I suspected they might be coming from the app or developers themselves in order to boost my customer numbers in order to collect higher fees. They have actually been quite helpful in figuring out where these are coming from, and have gone above and beyond with regards to customer service in trying to help solve the issue. Thanks.

Cedar Creek Essentials
United States
Over 1 year using the app
Marsello replied November 14, 2019

Thanks for working with us! We hope you found a fix for those pesky fake accounts!

September 15, 2018

very nice

EWS Custom Gifts - Everything Wood Store
United States
Over 1 year using the app
Edited September 14, 2018

Customers really like the loyalty scheme. Easy to use and looks nice on our store. Has been smooth sailing for 2 months now, no issues.

The Makerss
United Kingdom
Over 1 year using the app
May 31, 2022

Love this platform, has a very easy to use user interface making creating campaigns super quick and easy. Not to mention there's also a loyalty points program! Everyone on the team is amazing and super helpful with providing me with tips to help me maximize my use out of the app and maximize sales through Marsello. Absolutely love this app. Hard to change to something else once you've started since it's so great!

ivycdraws
Canada
Over 1 year using the app
Marsello replied June 1, 2022

Thank you for the lovely review!! From the Marsello team :)

March 18, 2019

Amazing and simple to use. fantastic integration tools. we have found that its boosted customers return purchases and their time spent on the site.

BETTYS VAPOUR LOUNGE
United Kingdom
Over 1 year using the app
Marsello replied March 18, 2019

Thanks for the review! We're glad Marsello is doing its job to boost repeat purchases.