Reviews (384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.
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I have a somewhat complicated business model (selling clothing subscription boxes where customers can return what they don't want), and it was hard to find a loyalty program that could meet my needs. While this one doesn't do absolutely EVERYTHING I need it to (because it doesn't integrate with the subscription billing app I use), it comes pretty darn close.
AND the customer service team is incredible (thanks Kat!). When I needed the ability to offer partial refunds and therefore rescind partial points, they MADE IT FOR ME. Like, they said "Hang on, we'll build that for you." WHAT? Who does that? They do, and I'm so grateful!
i used this app and it is the best for automation. the amount of functionality you get for free is totally amazing
Thanks for the review!
This is by far the best loyalty app on Shopify. I've tried several of them, and none of them compare to Marsello. The others either look bulky and unprofessional, or they are severely limited on features. Marsello's pricing is very straightforward and fair, and I was able to customize my loyalty program exactly the way I wanted. Their support team is great too. Keep up the awesome work guys!!!
https://www.bathbomboutlet.com
Easy to use and I like how customers can earn points by liking your social media sites.
Hi guys, the customer service is the best ever. They have articles with step by step instructions. So functional. I never felted alone. Thanks, Kat you are the best!
This app is verify helpful and it bring your customers back to order again. It help with marketing
Find Marsello very easy to use, and the team are very quick and helpful when any assistance is required.
Thank you so much for the review!
Highly recommend! This app continues to save me precious time! We're so busy preparing for the Christmas rush and upcoming summer fairs, that having our marketing all automated, makes my life that little bit easier! I'd also like to make a special shout out to Jase – thanks so much for reaching out and helping me improve my email send timings!
Marsello has really helped me to jump start the lines of communication with my clients and promote product education. I am in love with the ease and user friendliness of the app. It's very intuitive and leaves a professional look to the brand.
Marsello really stepped the game up recently. I was super surprised when it recommended to send a fathers day email campaign and THENNNN already had the flow and email template ready! I love how easy it is to read my insights and I plan on using them forever! Also you have your loyalty, email, pop up form all in one.
Basically, I'm impressed
Thanks for your review! We hope to keep impressing you :)