Marsello: Loyalty & Marketing , 372 reviews

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
    324
  • 3% of ratings are 4 stars
    13
  • 2% of ratings are 3 stars
    8
  • 1% of ratings are 2 stars
    4
  • 6% of ratings are 1 stars
    23
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Key features such as an email campaign editor, customer segmentation, and multi-site reporting are highly valued. Merchants commend the automated email flows, VIP points system, and unique coupon code generation for boosting sales and customer spending. The customer service is praised for its promptness and helpfulness. Regular updates based on merchant feedback demonstrate a commitment to continuous improvement. Some merchants report significant returns on investment, indicating the app's potential for revenue growth.

October 19, 2022

We have been using the app for a month now & enjoy having everything under one app for marketing (email, sms, loyalty). Their team is helpful, and I highly recommend using them for the launch campaign when you start - it helps take some things off your plate & know that it's getting setup correctly. It would be nice if there was an APP feature for Marsello that can be accessed & able to do posts & scheduling from an app. We've tried doing it from our phones thru the Shopify app but the Marsello site isn't friendly on our phones to really see content. Also would be nice if we had a primary image library vs one for SMS and one for Email - we tend to want to use the same or similar images in marketing & have to upload the image twice under each one.

Purpose + Passion Boutique
United States
2 months using the app
September 18, 2017

Price is a bit high for the advanced feature but great still for the free portion. simple

Get Refer
United States
16 days using the app
November 8, 2018

I have started using this app recently, looks like there bunch of reward programs available to use as a marketing tool to keep the customer's comeback. I find it very useful and developed it very well.
I'm giving 4-star only for the reason that for recently I had issues in accessing this app and some security popup otherwise I recommend this app for sure.
Keep up the good work guys.

Chittili
New Zealand
11 days using the app
2
2