Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

November 8, 2018

Marvellous customer service. Just ask and they're ready to help. The app is really cool for engaging customers and winning them back.

dandalo
Italy
7 months using the app
September 17, 2018

Great loyalty program. After switching from a different website provider with
a very poor loyalty program, we've found Marsello really easy to set up and extremely customer friendly.

Paleo Hero
Australia
7 months using the app
June 6, 2018

Im not having any problem at the moment. Looks good!

Eyemouth Clothing
Spain
7 months using the app
July 2, 2018

Awesome App. Very easy to install and customize, moreover its free. Thank you for making this great app.

The Jewelry Barn
United States
7 months using the app
September 23, 2018

This app helped a lot with setting up the loyalty aspect. Great app I don't have my complaints so far

The Black Pioneers Store
United States
7 months using the app
Edited March 1, 2019

This app helped me make my life easier and most importantly help my customers get more discount and stay engaged. I like the way it thinks of all the aspects that customers can acquire points for future purchases. It also helps with reviews.

ambaar
Ireland
7 months using the app
September 27, 2018

I love this app! Customer service was excellent helping me set it up. Highly recommend! So many options I can't wait to explore what else I have access to within this app.

Melissa Jean Boutique
United States
7 months using the app
August 4, 2018

A good app for a loyalty program.

Fashiononduty
Romania
7 months using the app
September 8, 2022

As a small business, it's hard to keep track of all the digital moving parts. Marsello made it easy for my team to quickly set up email campaigns and establish branding with our clientele. Straightforward. User-friendly. Worth a try.

Tomato Vintage
United States
7 months using the app
October 25, 2017

I LOVE this app! It is fantastic! Staff are so lovely and helpful

Sandy Days Jewellery
New Zealand
6 months using the app