Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

September 7, 2018

I love Marsello - very easy to set up - and it looks great on my website. The program is all automated and has been super effective. 100% would recommend!

East Coast Beard Bros
Canada
6 months using the app
August 5, 2018

So far so good! I changed from another rewards app and I was able to get better value and the app was a ton easier to use, was able to verify everything worked pretty easily without an trouble, awesome app!

Lady Rave
United States
6 months using the app
Edited May 17, 2019

AMAZING APP. REALLY. Great pricing. Great features. Great UX. I'm stunned with this. Its a must to automate!!!!!

Boxify
Spain
5 months using the app
July 15, 2021

We've been using this app for the past few months and it's been working perfectly only have a couple of issues which we solved immediately with friendly support.

THE HONEYCAKE
Australia
5 months using the app
Marsello replied July 19, 2021

Thank you for the review. I'll be sure to pass this feedback on to the team! All the best, Max.

September 26, 2018

I've tried several different Loyalty programs on the App Store, and Marsello is by far the best one yet. The ease of implementation, along with the customization, and email flows makes Marsello a step above the rest.

Pair Amor
United States
5 months using the app
August 14, 2017

Loving this program. Getting a steady flow of accounts being created. Installation is simple and the support documents are very well done. Highly recommend!

Bright Attitude
United States
5 months using the app
November 28, 2017

We have tried other apps but this is the one. It is truly beautiful, even the dashboard is a pleasure to look at.

Super easy setup, lots of easy to follow instructions on the help pages plus very helpful blog posts.

Works great, the support is one of the best and you will rarely need it. The team at Collectapps is awesome.

Try it out - you will be glad you did.

Bijouxbela
United States
5 months using the app
March 18, 2018

Bonne Application facile à configurer bon suivi des clients . Je recommande ce logiciel

Decorumshop
France
5 months using the app
February 5, 2018

I love it so far! The set up wasn't too difficult at all, and it was fairly easy to launch! The only issue I have, is the 'confirmation email' that customers get to activate their account...they put their password in the and the link to activate is not as dominate as the 'deactivate' button, so a lot of people have accidentally clicked that and basically cancelled their signup.

Hopefully that makes sense!

Nine 16 Designs
United States
5 months using the app
November 10, 2017

Love how easy it is to customize. Works great!

Kansas Hydrographics
United States
5 months using the app