Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 12, 2023

Extraordinary service today from Mark Compahinay. What was turning into a brain drain my end, Mark provided prompt clarity and accurate details to sort out the issue. Exceptional service and very grateful..
Andrea | True Store.

True Store
New Zealand
Time spent using app: Over 3 years
March 30, 2023

Extremely responsive customer service, and user friendly for a small business who doesn't have a lot of time to manage a database, but wants the power of data to inform decisions and marketing.

Time spent using app: About 2 years
March 13, 2023

Great Rewards Program and Very Helpful Customer Service. Always fast response when I need to reach out!

Texas Two Boutique
United States
Time spent using app: Over 2 years
Marsello replied March 13, 2023

Thanks for the kind review. We're thrilled to hear that you are enjoying using Marsello, and your feedback is greatly appreciated!

March 9, 2023

I have started using Marsello and I would like to say that Rocelle Treymane's willingness to help - even though our questions may not always have answers - is truly remarkable. She has always addressed our queries and is extremely knowledgeable. I am so glad we chose Marsello. Besides being a winning product, Marsello backs it up with customer service support and this is so important especially for our line of business.

Nature's Farm
Time spent using app: Over 2 years
Marsello replied March 13, 2023

Thank you for the amazing review. Providing the best customer service is a massive priority of ours so this has been a real kick to read. We're so happy to help - and please don't hesitate to reach out if you have any more questions!

December 19, 2022

Great Service and friendly program,
I highly recommended and I hope I am able to learn all faster enough

United States
Time spent using app: 6 months
December 15, 2022

Marsello's service is amazing in particular Rohelle Treymane, she is so efficient and helpful with outstanding follow up emails. Her service couldn't be better! Everyone is very helpful, product is great and they actually develop many of our suggestions! Keep it up!

Tea Total
New Zealand
Time spent using app: 11 months
December 13, 2022

We love the loyalty program at Marsello. In any case the customer service is helpful and very quick. They are very professional!
Hopefully they will not stop at developing and will continue at their great job!

Magenta Shop Slovakia
Time spent using app: About 1 year
Marsello replied December 13, 2022

Thank you for the review!

November 29, 2022

Great help! Very quick and efficient. Really enjoy working with John and the other friendly staff from the support team.

Corbin Rd
New Zealand
Time spent using app: 4 months
November 15, 2022

Marsello is great and really helped us out a lot! We got so many of our customers back after time away!

Total Nutrition Syosset
United States
Time spent using app: 3 months
Marsello replied November 15, 2022

Thank you for the kind review! ✨

September 29, 2022

Love this app. Been using Marsello for years! New features keep getting added so it just keeps getting better and better!

Willy & Babbish Boutique
United States
Time spent using app: Over 3 years
Marsello replied October 2, 2022

Thank you so much for the review!