Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

October 14, 2020

This app is so much more customizable than all the other rewards apps I've tried, and their customer service is great!

Activist Skincare
United States
Over 5 years using the app
Marsello replied October 15, 2020

Thanks for the lovely feedback. We are big believers in customizing your loyalty marketing to suit your business, so that's great to hear!

June 22, 2017

Have been with Collect since we were on Vend and have loved their loyalty program ever since.

This Shopify app is just as great and is extremely easy to set up :D

I highly recommend you give them a go

Happyfluff
Malaysia
Over 5 years using the app
September 28, 2018

So far so good. It was easy to set up and works smoothly. My customers seem to really like the rewards program.

Old Soul Artisan
United States
Over 5 years using the app
Edited August 23, 2019

This app is super easy and we love it. It runs our rewards program with very little effort. You set it and forget it! It also has a really cool pop up with customers added automatically.

Best YOU by HTS
United States
Over 5 years using the app
September 24, 2018

This app amazing - it is so easy to use and the menu options just flow with ease of use. I selected it for our new business then thought, "lets have a quick play around for 5 minutes". 3 hours later and I had literally customised every single setting for our business and created a functional loyalty rewards system too! And its all done now until I want to modify it!

I love the user interface (so easy to understand) and the fact that you can add easily change things around without needed to code anything. The fact that I constructed every single email transaction for every event possible and a fully scalable loyalty system in 3 hours (when I wasn't even planning to do so" speaks for itself.

And the ultimate kicker - its free! Obviously its only free for a certain number of customers but I can easily say that I cant wait to get more customers and will happily pay for this app to service all of them. Great work guys and gals - super happy new client here!!!!!

The GYMGOD
United Kingdom
About 5 years using the app
September 21, 2018

Love this app and feel its even better than when i first started using it! Would highly recommend, especially to smaller shops looking to grow.

Pretty Beautiful Unlimited
United States
About 5 years using the app
September 9, 2020

My customers love this app ! It works really well and helps retain customers who then become life long fans of the website and the points scheme.

West Barn Interiors
United Kingdom
About 5 years using the app
Marsello replied September 30, 2020

Thanks for your kind words. It's great your customers are loving your loyalty program and it's turning them into loyal fans! Well done on a successful program!

September 28, 2018

Beautiful minimal design layout, easy to use. Helpful customer service and love the email automation which saves time. Amazing!

Au Revoir Les Filles
Australia
About 5 years using the app
September 22, 2022

J'utilise Marsello depuis plusieurs années déjà! J'adore tous les ajouts de nouvelles fonctionnalités, les sessions d'information personnalisées, l'écoute des commentaires. Vraiment de multiples possibilités de marketing pour tout faire à l'interne.

Boutique Planète Bébé
Canada
About 5 years using the app
Marsello replied September 22, 2022

Thank you for the review!

September 23, 2018

I love the ease of this app, quick design, and the cool ideas it helped with. It absolutely looks breathtaking on all test emails without it being over the top with difficult navigation. Wonderful app, can't wait to see what it does for us!

Botanica Irunmole
United States
About 5 years using the app