Marsello: Loyalty & Marketing

Marsello: Loyalty & Marketing

$135/month. 14-day free trial.
Rating (4.4)
Reviews
Developer

About this app

Launched

May 29, 2017

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google My Business, Lightspeed, Cin7, Heartland Retail, Klaviyo, Facebook

Reward regulars & drive sales with customer loyalty & email marketing that works in-store and online

Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation platform, you will gain insights into your customer's behaviour, so you can make better decisions with your marketing

Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation platform, you will gain insights into your customer's behaviour, so you can make better decisions with your marketing more
  • Customize and launch an omnichannel loyalty program with ease. No code required
  • Drive repeat sales with email marketing, rewards, SMS and campaign automations
  • Create a seamless loyalty experience by integrating your POS and eCommerce sites
  • Get a single view of your customers with detailed loyalty reports and analytics
  • Connect Marsello with cutting-edge tools, like Klaviyo, LightSpeed, Cin7 & more

Loyalty and reward features

  • Program types: Memberships, Referrals, Reward programs, VIP tiers
  • Rewards you can offer: Coupons, Custom rewards, Discounts, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points

Email marketing features

  • Campaign types: Abandoned cart, Cart emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Forms, Landing pages, Newsletters, Product recommendations, Product reviews, Promotions, Rewards, SMS campaigns, Social media, Welcome emails, Win-back emails
  • Managing campaigns: AI generation, Analytics, Automations, Custom code, Custom fonts, Editor tool, Email domains, Insights and tips, Reporting, Segmentation, Targeting, Templates, Tracking, Triggers and rules

Pricing

14-day free trial

Marsello Pro

$135/month

Paid plans starting from $135/month, plus $15 per customer block.

  • Loyalty Program
  • Email & SMS Campaigns
  • Marketing Automation
  • Google Review Manager
  • Email Capture Forms
  • Social Scheduling
  • Reporting & Insights

Marsello Pro

$135/month

Paid plans starting from $135/month, plus $15 per customer block.

  • Loyalty Program
  • Email & SMS Campaigns
  • Marketing Automation
  • Google Review Manager
  • Email Capture Forms
  • Social Scheduling
  • Reporting & Insights

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

370 reviews

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive loyalty and marketing tools, including email campaigns, SMS marketing, and automated email flows. It's praised for its user-friendly interface, customization options, and effective customer engagement. Many find it affordable and value for money. The customer service is highly commended for its responsiveness and efficiency. The app's analytics are useful for tracking customer spending habits and informing marketing decisions. Merchants have reported significant increases in sales and customer engagement. The app is continuously improving and adding new features.

December 4, 2023

We've been loyal customer with Marsello for over 5 years. We initially singed up for their unlimited plan for $199/month. Out of no where, during the busy black Friday season, they paused our account demanding over $3,000+/mo. The recent change took our store from $199 per month to $3,000+ per month with no benefits. I signed up for unlimited contacts and unlimited emails from the beginning. The price suggested is outrageous as there are many other alternatives available for better prices. This is a shame given our continued business relationship for almost 5 years. It is crazy Marsello would do this to a loyal customer and demand us to pay 15x what we have been paying. I am hugely disappointed. It is extremely frustrating that I have such little time to make changes to a 5 year system, especially with the busy holiday season. Would never recommend this to anyone.

Dope Slimes LLC
United States
Over 5 years using the app
December 1, 2023

Price hike is insanity for small online shops. $125/month being the smallest loyalty option after having been on a free plan for years is way too high.

The Golden Stitch Prop Shoppe
United States
Over 5 years using the app
October 13, 2023

$100+ a month....what? LOL. Bye Marsello! You were great when you were great. I'm not sure what the heck warrants 9.99 to $130/month but I'll gladly find another rewards program for my customers.

Dose Bath Co.
United States
Over 5 years using the app

About this app

Launched

May 29, 2017

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google My Business, Lightspeed, Cin7, Heartland Retail, Klaviyo, Facebook

Built by Marsello

About Marsello

4.5 average rating

8 years building apps for the Shopify App Store

4 Bond Street, Level 4, Wellington, WGN, 6011, NZ

Support

Send a message

help@marsello.com

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