Marsello: Loyalty, Email & SMS

Name: Marsello: Loyalty, Email & SMS
Brand: Marsello
Rating: 4.6 (362 reviews)

$135/month. 14-day free trial. Additional charges may apply.

Rating (4.6)

Reviews

362

Developer

Marsello

Manage all of your customer marketing from one platform

Engage customers with beautiful email & SMS marketing campaigns

Reach customers when it counts with marketing automation

Generate awareness and build trust with referrals and reviews

Show customers their rewards at online checkout

Marsello integrates with your eCommerce and POS platforms

About this app

Launched

May 29, 2017

Languages

English

Reward regulars & drive sales with customer loyalty & email marketing that works in-store and online

Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation platform, you will gain insights into your customer's behaviour, so you can make better decisions with your marketing

Customize and launch an omnichannel loyalty program with ease. No code required
Drive repeat sales with email marketing, rewards, SMS and campaign automations
Create a seamless loyalty experience by integrating your POS and eCommerce sites
Get a single view of your customers with detailed loyalty reports and analytics
Connect Marsello with cutting-edge tools, like Klaviyo, LightSpeed, Cin7 & more

Pricing

14-day free trial

Marsello Pro

$135/month

Paid plans starting from $135/month, plus $15 per customer block.

Loyalty Program
Email & SMS Campaigns
Marketing Automation
Google Review Manager
Email Capture Forms
Social Scheduling
Reporting & Insights

Marsello Pro

$135/month

Paid plans starting from $135/month, plus $15 per customer block.

Loyalty Program
Email & SMS Campaigns
Marketing Automation
Google Review Manager
Email Capture Forms
Social Scheduling
Reporting & Insights

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

362 reviews

Overall rating

4.6

Counts per rating level

88% of ratings are 5 stars
318
4% of ratings are 4 stars
13
2% of ratings are 3 stars
8
1% of ratings are 2 stars
4
5% of ratings are 1 stars
19

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly loyalty program and effective email and SMS marketing features. They praise the responsive customer service and value the time-saving automated email flows and Shopify POS integration. The app's analytics are beneficial for guiding marketing decisions. Merchants also commend the fair pricing, frequent feature updates, and significant return on investment.

October 19, 2022

We have been using the app for a month now & enjoy having everything under one app for marketing (email, sms, loyalty). Their team is helpful, and I highly recommend using them for the launch campaign when you start - it helps take some things off your plate & know that it's getting setup correctly. It would be nice if there was an APP feature for Marsello that can be accessed & able to do posts & scheduling from an app. We've tried doing it from our phones thru the Shopify app but the Marsello site isn't friendly on our phones to really see content. Also would be nice if we had a primary image library vs one for SMS and one for Email - we tend to want to use the same or similar images in marketing & have to upload the image twice under each one.

Purpose + Passion Boutique

United States

2 months using the app

September 26, 2023

I've been with Marsello for a few years now and they are constantly looking for ways to improve and add new features. Their support team is amazing with prompt replies. I love that I can integrate our loyalty program with email all in one app! Highly recommend them instead of working with a few separate apps.

TinyBitz

Hong Kong SAR

Almost 4 years using the app

March 9, 2023

I have started using Marsello and I would like to say that Rocelle Treymane's willingness to help - even though our questions may not always have answers - is truly remarkable. She has always addressed our queries and is extremely knowledgeable. I am so glad we chose Marsello. Besides being a winning product, Marsello backs it up with customer service support and this is so important especially for our line of business.

Nature's Farm

Singapore

Over 2 years using the app

Marsello replied March 13, 2023

Thank you for the amazing review. Providing the best customer service is a massive priority of ours so this has been a real kick to read. We're so happy to help - and please don't hesitate to reach out if you have any more questions!

All reviews