Marsello: Loyalty & Marketing

Name: Marsello: Loyalty & Marketing
Brand: Marsello
Rating: 4.5 (366 reviews)

$135/month. 14-day free trial. Additional charges may apply.

Rating (4.5)

Reviews

366

Developer

Marsello

Marsello is powered by your eCommerce and POS channels

Manage all your marketing with email, SMS, and automations

Show customers their points and rewards at Shopify Plus checkout

About this app

Launched

May 29, 2017

Languages

English

Reward regulars & drive sales with customer loyalty & email marketing that works in-store and online

Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation platform, you will gain insights into your customer's behaviour, so you can make better decisions with your marketing

Customize and launch an omnichannel loyalty program with ease. No code required
Drive repeat sales with email marketing, rewards, SMS and campaign automations
Create a seamless loyalty experience by integrating your POS and eCommerce sites
Get a single view of your customers with detailed loyalty reports and analytics
Connect Marsello with cutting-edge tools, like Klaviyo, LightSpeed, Cin7 & more

Pricing

14-day free trial

Marsello Pro

$135/month

Paid plans starting from $135/month, plus $15 per customer block.

Loyalty Program
Email & SMS Campaigns
Marketing Automation
Google Review Manager
Email Capture Forms
Social Scheduling
Reporting & Insights

Marsello Pro

$135/month

Paid plans starting from $135/month, plus $15 per customer block.

Loyalty Program
Email & SMS Campaigns
Marketing Automation
Google Review Manager
Email Capture Forms
Social Scheduling
Reporting & Insights

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

366 reviews

Overall rating

4.5

Counts per rating level

87% of ratings are 5 stars
320
4% of ratings are 4 stars
13
2% of ratings are 3 stars
8
1% of ratings are 2 stars
4
6% of ratings are 1 stars
21

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this loyalty and marketing app for its seamless integration with Shopify POS, making it ideal for both online and physical stores. They value its features such as custom segmenting, multi-site reporting, and automated email flows. The customizable loyalty program is effective in boosting customer engagement and sales, while the email campaign builder is easy to use and drives revenue. The VIP points system encourages customer spending. Merchants report that the app has helped increase sales and manage customers effectively. The customer service is highly commended for its responsiveness and helpfulness. The pricing is straightforward and fair, with a free plan available for up to 250 members.

September 26, 2023

I've been with Marsello for a few years now and they are constantly looking for ways to improve and add new features. Their support team is amazing with prompt replies. I love that I can integrate our loyalty program with email all in one app! Highly recommend them instead of working with a few separate apps.

TinyBitz

Hong Kong SAR

Almost 4 years using the app

September 6, 2023

Marsello - hands down THE best app - 5/5 communication and incredible value for money compared to competitors they offer many more bells and whistles, any suggestions we've made over the years they have implemented extremely fast. Best loyalty/ email marketing / social app in 1. Well done

Earth to Life

Australia

Over 3 years using the app

November 23, 2023

Beware of price gouging. We've been loyal Marsello customers for many years. Their recent price change took our store from $79 per month to $1020 per month with no material change in subscribers nor benefit. We've engaged our attorney general to make inquiries on our behalf. BUYER BEWARE!

Lavender Pond Farm

United States

Over 5 years using the app

Marsello replied November 27, 2023

Thanks for the honest feedback. As you have seen over the last 5 years the product has evolved substantially with no price increase during that time to your account which unfortunately we were unable to sustain.
We want to work with merchants to ensure they see value in Marsello and as I understand you are working with Emma from our support team to remove some inactive customers from your account to reduce your overall subscription price so you can continue to use Marsello.

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