Marsello: Loyalty, Email, SMS

Marsello: Loyalty, Email, SMS

Pricing
From $125/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.4 (375)
Developer
Marsello

Customer loyalty and marketing software for omnichannel businesses. Loyalty, rewards, emails & more.

Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing.

Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing. more
  • Design and launch an omnichannel loyalty program with ease. No code required.
  • Enhance customer growth with email campaigns, automations, notifications & more.
  • Connect your eCommerce & POS systems to create a seamless loyalty experience.
  • Increase customer retention with customizable rewards, points, and VIP tiers.
  • Review which tactics deliver the best results with advanced reporting tools.
Highlights
Works with the latest themes

Program types

Memberships, Referrals, Reward programs, VIP tiers

Rewards you can offer

Coupons, Custom rewards, Discounts, Exclusive access, Free products, Free shipping, Membership perks, Points, POS rewards

Campaign types

Abandoned cart, Cart emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Forms, Landing pages, Newsletters, Product recommendations, Product reviews, Promotions, Rewards, SMS campaigns, Social media, Welcome emails, Win-back emails

Managing campaigns

AI generation, Analytics, Automations, Custom code, Custom fonts, Editor tool, Email domains, Insights and tips, Reporting, Segmentation, Targeting, Templates, Tracking, Triggers and rules

Launched

May 29, 2017

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google My Business, Lightspeed, Cin7, Heartland Retail, Klaviyo, Facebook

Pricing

Essential

$125 / month

Starting from $125/month, plus $5 per customer block.

  • Customer Loyalty Program
  • Points & Referral Program
  • Reward Redemption
  • VIP Tiers
  • Loyalty Automations
  • Segmentation
  • Feedback Surveys
  • Reporting

14-day free trial

Professional

$135 / month

Starting from $135/month, plus $15 per customer block.

  • All loyalty features +
  • Email & SMS Campaigns
  • Marketing Automation
  • Google Review Manager
  • Email Capture Forms
  • Social Scheduling
  • Reporting

14-day free trial

Essential

$125 / month

Starting from $125/month, plus $5 per customer block.

  • Customer Loyalty Program
  • Points & Referral Program
  • Reward Redemption
  • VIP Tiers
  • Loyalty Automations
  • Segmentation
  • Feedback Surveys
  • Reporting

14-day free trial

Professional

$135 / month

Starting from $135/month, plus $15 per customer block.

  • All loyalty features +
  • Email & SMS Campaigns
  • Marketing Automation
  • Google Review Manager
  • Email Capture Forms
  • Social Scheduling
  • Reporting

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (375)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

June 12, 2024

I was an early adopter of this app on the free plan. They decided to do away with that plan and are asking a min of $1,500 a year to unlock my data (that's a pretty big jump from free!)

It's unfortunate that an app that's supposed to help me build loyalty with my customers would treat their loyal users with such disrespect! I am scared to trust them again even if I did start paying. I don't know how to get my data out so I can keep my promises to my customers.

Something to Cherish®
United States
Almost 6 years using the app
June 13, 2024

Once you finally get to the top of the queue, queries are thoroughly answered.

Alquema
Australia
Almost 3 years using the app
March 28, 2024

We were with MARSELLO for a few years and then suddenly we had been charged hundreds more as they charge per customer with their new pricing structure. It is a complete scam and not worth it.

ALONA
United Kingdom
Almost 7 years using the app

Support

Marsello can answer any questions you have about Marsello: Loyalty, Email, SMS.

Developer

Marsello

4 Bond Street, Level 4, Wellington, WGN, 6011, NZ

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