Reviews (789)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.

January 28, 2020

I am currently using the TrustedSite app in my Shopify store,it adds a huge value to make my store trust worthy, I highly recommend it.

Thank you,

Fon Ekainjoh
Solarview
www.solarvieww.com

solarview
United States
6 months using the app
November 17, 2021

The customer service I received from Jay at trusted site was amazing! I was so frustrated with the app I was planning on deleting it! He fixed everything in under 24 hours and really alleviated a lot of the stress of running an online shop on your own with a million apps. Having one less thing to deal with really helps! Thanks so much for the service!

ILashX™
Canada
6 months using the app
September 19, 2016

I really like this service and love the fact that is on my site not only as a security tool but to build confidence for our customers with the logo.
www.kkskloset.com
www.n2gaming.net

Gamer Stud
United States
6 months using the app
May 13, 2016

Very simple to get started and great to have McAfee review site security and logo available in corner of my site which builds customer trust!

Snipe Sauce
United States
6 months using the app
February 1, 2019

Awesome app if you want to have sales. The customer service is great. I think Tina (not sure if that's her name because I forgot) helped me on installing 2 codes on my theme so I really appreciate that.

PS. I think it would be better if the $100,000 Shopper Protection would pop up on the product page. I think that will increase our conversion even more.

Prestige
United States
6 months using the app
January 17, 2017

So simple and effective. Thank you!!

Prima Perfume
Australia
6 months using the app
July 15, 2016

Not using a widget as just a logo but it does the job even on a free account. Fed up with their promotions sent to email

Azfitnessequipment
United Kingdom
6 months using the app
June 4, 2020

This is a must have app for everyone! It brings with it trust and security for you, your customer, and your brand. Do not delay in downloading this any longer. Add it today, and have peace of mind, knowing your site is a trusted site. Your customers will be very pleased to see this, and you will also! Thank you Trustedsite! You guys are awesome! Keep up the great work!

Open Door Christian Store
United States
6 months using the app
Edited October 26, 2016

A bit expensive, but the service is very nice and the customer service very prompt and knowledgeable. I have no doubt that without this (especially for a store young in online experience) our sales would be much lower.

My only gripe is the reviews widget. The concept itself is perfect, it's the exact thing stores could use for some additional SEO boost so long as the reviews are tied to the store's URL. However, the last thing I want is two floating widgets following me around the screen wherever I go.

I do not mind the "M" branded widget that appears on the bottom corner of the screen because it imprints the value we place on consumer protection but to have two following widgets is a bit much, too much screen real estate would be given up trying to fix one of the many things any ecommerce owner must address during a consumer's visit (in my opinion).

If the reviews widget could in any way be tied in with the "M" logo that already appears or embedded somewhere else on the website then I think it would be perfect.

Company Store Uniforms
United States
6 months using the app
June 18, 2017

This is a great app. Every store should use this service.

Beautyxpertcafe
United States
6 months using the app