Reviews (781)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and increasing sales through the use of trust badges, which enhance the perceived security and trustworthiness of their websites. The app is noted for its simplicity, effectiveness, and user-friendly installation, allowing for quick integration. Many merchants also appreciate the responsive and helpful customer support, particularly for installation and technical issues.

March 5, 2018

Only works for a little part of the month, unless you upgrade. I deleted the app and found it was still showing on my site. To be honest, I didn’t like the look of it on my site, i though it looked very out of place and unprofessional

Fashion Genie Boutique
United Kingdom
7 months using the app
September 15, 2018

Bonne app , sauf que beaucoup d'option sont devenue payant et dont certains comme la réduction de la taille du logo est abuser je trouve , soit faudrait qu'il réduit le prix de leur abonnement , mais globalement le potentiel de cette app est super.

sacianea
Réunion
4 months using the app
April 24, 2023

pretty good.. features that should be basic cost a lot for startup sites that already have alot of expenses.. not really worth it atm

TINT Art & Design
Australia
4 months using the app
September 3, 2017

when entering our page categories (so were not listed as malicious) the mcafee page errors out and we can not proceed. so really the entire reason for downloading the app does not work. the customer service responds quickly but still waiting for a resolution

Kazoolie
United States
3 months using the app
February 15, 2018

not sure if this is worth it. I am on the trial version... nothing really to add here. My objective was to build trust with my audience. I've had a few sales in the past weeks. It seems to be alright. It is a bit pushy for us to buy the full license.

Brasnada
Canada
3 months using the app
November 11, 2016

Just the app alone gives the customer the confidence to shop on our store!

Testdarek
United Kingdom
2 months using the app
February 22, 2017

I will give 3 stars because the freebie runs out prior to the month end. Bugging to upgrade. Overall I like this app and recommend to all Shopify store owners

Advanced Self Defenses
United States
About 2 months using the app
June 19, 2017

$99 a month for the pro version is honestly hard to swallow. 500 free visitors a month is pretty much nothing ( less than 1 day on my relatively low volume store ) and it's hard to tell whether it's actually helping my conversion values.

They should add a 30 day free trial for the pro for people to see if it's really worth it.

Steampunk Heaven
United States
About 1 month using the app
Edited June 2, 2023

Well, I see the potential for having this app on stores to ensure trust with our customers however, when I added it to my store it slowed my store down drastically. I decided to delete the app just to see if it really was this app that slowed it down and not something else all though it's the only app I've added in a while. A week or so later I was still receiving emails from them monitoring my website and letting me know how many customers were on my site at the time and how close I was to the 500 minimum for the free trial, AFTER I deleted them. I'm positive they're still on my store but just aren't sending anymore emails to make it look like they're not on there because of my reply to still receiving their emails. My speed score is still down and I pay another app service to keep the store loading fast. They've disabled my account preventing me from logging in again to reinstall which seems a little deceitful to be honest. I'm guessing because my store is still being tracked maybe?
I'm not sure if it's the company, a certain person(s) at the company, or the app itself that's the problem here. Please provide some feedback. thanks!

Glamorous Boutique USA L.L.C.
United States
30 days using the app
TrustedSite replied June 8, 2023

Thank you for your review and for bringing this to our attention. Someone from our support team will be contacting you shortly.

October 4, 2016

i can't seem to hide the icon even though the appropriate settings have been configured...

The Absentee
Singapore
9 days using the app