Reviews (155)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving workflow automation capabilities, enhancing operational efficiency. It supports extensive testing before implementation and offers a variety of tasks like order management and integration with platforms like Google Sheets and WhatsApp. The interface is user-friendly, making setup straightforward. Customer support is particularly praised for its responsiveness and customization assistance, available via live chat and email.

November 5, 2024

Amazing app, that basically takes Shopify flow idea to the next level, with a very simple graphical interface and a ton of functionality. Jordin was able to help me promptly with more advance setups. The developers are very proactive and quick to assist. Must have app in my opinion

Reinhard Frans
Netherlands
10 months using the app
ShopPad Inc. replied November 7, 2024

Thanks for the feedback! We're thrilled MESA's features and support made a difference. Reach out anytime!

November 6, 2024

A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!

Vvög Corporatif
Canada
6 months using the app
ShopPad Inc. replied November 8, 2024

Appreciate your feedback! Happy to hear MESA and Infinite Options are a good fit, and that our support team was able to make things easy. We’re here if you need us!

November 8, 2024

Amazing app - I am no coding expert by any means but the functionality is very user friendly and if you have any problems the team is SO hopeful. I'm based in Aus, so the time difference can be tricky but both Abby and Jordin were able to assist with a flow I'd spent far too long trying to figure out and then went above and beyond by duplicating for our necessary locations. The other aspect I love about MESA that makes it far more advantageous than ShopifyFlow, is the ability to test your workflow time and time again before going live.

Natasha Schweitzer
Australia
10 days using the app
ShopPad Inc. replied November 11, 2024

Thank you for sharing! We’re thrilled that MESA’s ease of use and our team’s support—even across time zones—made a difference for your setup. We’re here anytime!

November 11, 2024

Extremely helpful team that will help develop workflows for you. Tons more options than the Shopify Flow app. The workflows can be challenging to build and not very intuitive.

Made In Cookware
United States
13 days using the app
ShopPad Inc. replied November 13, 2024

Appreciate your feedback! Glad our the team was helpful. If you need any more guidance, please don’t hesitate to reach out!

November 12, 2024

Fantastic customer support, quick turnaround time.
Go Daniel!

Equal Food
Portugal
Almost 3 years using the app
ShopPad Inc. replied November 13, 2024

Glad Daniel could help quickly! We're here if you need anything else.

September 6, 2024

Had issues with a connection - support was very helpful in getting things resolved. Thanks for the help, Daniel!

Shepherd Boy Farms
United States
2 months using the app
ShopPad Inc. replied September 9, 2024

Glad to hear our support team was able to assist you with the connection issue! We're here if you need any more help in the future. Thanks for sharing!

August 14, 2024

MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!

Equilibria
United States
About 2 months using the app
ShopPad Inc. replied August 15, 2024

Thanks for your awesome review! We're thrilled MESA empowered you to build complex workflows and that our support team helped solve the puzzle. We're here anytime!

August 28, 2024

great support at this business

Earp Bros
Australia
9 months using the app
ShopPad Inc. replied August 30, 2024

Thanks for the kind words! We're glad to hear you had a positive experience with our support team.

July 16, 2024

Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!

The Landmark Kids
United States
Over 1 year using the app
ShopPad Inc. replied July 19, 2024

Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!

November 8, 2024

Best customer service I've had with an app so far! 10/10 customer support!

Hydroh Bottle
United States
About 7 hours using the app
ShopPad Inc. replied November 11, 2024

Thanks so much for the fantastic feedback! We're thrilled to hear our support team made such a great impression.