Reviews (166)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 14, 2026

MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features.

I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.

Seneca Park Zoo
United States
Over 3 years using the app
ShopPad Inc. replied May 15, 2026

This made our day! Glad the platform and support have been hitting the mark. Congrats on the upgrade and thanks for the stellar review!

July 21, 2026

After downloading the Mesa app, Jordin stayed online with me until everything was set up exactly the way I wanted. He even stayed over an hour past closing time to make sure everything was working perfectly.

I really appreciate the time, patience, and effort he put into helping me. It's rare to receive customer service like this these days. Jordin went above and beyond, and I couldn't be happier with the support I received.

Thanks again, Jordin S. Your customer service is absolutely top-notch!

Ribbons & Things
Australia
6 days using the app
ShopPad Inc. replied July 22, 2026

Jordin going the extra mile is exactly what we're about! Really glad he got everything running perfectly for you. Thanks for the 5-star review!

June 3, 2026

This automation saved hours of data entry work!!! The setup was a bit confusing for me even using the ai assistant BUT Abby S. from MESA jumped on the chat and saved the day! Amazing support and customer service. I was ready to give up and now I am never leaving! Thanks MESA and Abby!

NYA Association
United States
About 1 hour using the app
ShopPad Inc. replied June 5, 2026

Abby is a rockstar! So glad she turned things around. Welcome to the MESA family!

May 14, 2026

Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.

Birdie's Pimento Cheese
United States
10 days using the app
ShopPad Inc. replied May 15, 2026

Real people, real support, that's what we're all about! So glad onboarding was a breeze. Thanks for the kind words and the recommendation!

March 4, 2026

Mesa has become the hub for all things automation in our Shopify store. We have been able to utilize Mesa to connect, automate and transform many of our previously manual operations. From finance to scheduling, and many other areas in between. Their support has been timely and extremely helpful, even helping to troubleshoot or create custom workflows when needed.

Big League Food Company
Canada
7 months using the app
ShopPad Inc. replied March 5, 2026

We're thrilled MESA has become your automation hub! That's exactly what we aim for. We're always here if you need us for any troubleshooting down the road.

March 25, 2026

Good support from the team and escalating my query to help with the new feature

Salvacare
New Zealand
About 3 hours using the app
ShopPad Inc. replied March 26, 2026

Thank you for the great review! We're so happy our support team could come through for you. Enjoy using MESA!

March 17, 2026

Excellent customer service! Fast live chat that resolves issues immediately. (Thanks Jordin S!!) Excellent app for automations.

My Golf Memories
United States
21 days using the app
ShopPad Inc. replied March 18, 2026

Thank you for the feedback! We're glad to hear that MESA is working out great for you.

September 26, 2025

Mesa Workflow has been a game-changer for our business. The app is easy to use, powerful, and reliable. On top of that, the support team has been excellent—always responsive, knowledgeable, and willing to go the extra mile to make sure everything works smoothly. Highly recommend this app for anyone looking to streamline their processes!

Crafters Lab
United States
About 1 hour using the app
ShopPad Inc. replied September 29, 2025

Thrilled MESA is helping your business run smoother! Thank you for highlighting our team. We’re excited to keep supporting your growth.

August 26, 2025

This app completely changed my store. I have tried for months to use different programs to tag my products so my filters would work and I had no luck. I tried multiple apps, chatgpt, and other AI programs and it never worked. This app is great and tagged all my products to what I needed instantly. Customer service also answers quickly and will fix any issue you have fast A+++

SBX Performance
United States
2 days using the app
ShopPad Inc. replied August 27, 2025

We’re so glad MESA’s helping your store run better! Thanks for sharing. Our team is always here if you need us.

July 14, 2025

Fantastic experience using MESA - a straight-forward and simple way to automate basic actions for ensuring our customers get the correct marketing materials per-product. The intuitive workflow builder makes it easy to implement.

We've had to call on support, Daniel, a couple of times and it's always worked out well. Rapid and helpful support - highly recommended.

Dorwest
United Kingdom
7 months using the app
ShopPad Inc. replied July 16, 2025

Thanks for the glowing review! We're thrilled MESA's working well for you, and Daniel will love the shoutout!