Reviews (160)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable workflow automations that streamline operations like data transfer and order management. It integrates well with platforms like WhatsApp and Google Sheets and features a user-friendly interface with custom API options. Reviewers praise its performance, stability, and reliability. Exceptional customer support is noted, with proactive and responsive assistance, including personalized one-on-one sessions to optimize workflows.

April 12, 2024

We always get stellar support when we need something. Very good product and even better service.

TradingCardsMarketplace.com
United States
3 months using the app
ShopPad Inc. replied April 15, 2024

Thank you for the review! We’re thrilled to hear you’re enjoying MESA and our support team was able to help. Reach out anytime if you need anything else.

May 22, 2024

MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.

Elegance Edge
United States
About 2 months using the app
ShopPad Inc. replied May 28, 2024

We're so glad MESA made automating your jewelry store easy! Your appreciation for its adaptability means a lot. Thanks for the feedback!

April 30, 2024

The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!

Rothy's
United States
2 months using the app
ShopPad Inc. replied May 2, 2024

Thank you for the positive feedback! We're always here if you need any additional help.

April 8, 2024

The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.

Catastrophic Creations
United States
6 months using the app
ShopPad Inc. replied April 10, 2024

Thank you for your review! We are glad to hear that Jordin and our support team were able to help you out. Contact us if you have any more questions.

March 22, 2024

The MESA team were amazing at helping us setup our automations. Our little business will be saving a ton of time thanks to them! Highly recommend!

Savary Island Pie Company
Canada
11 days using the app
ShopPad Inc. replied March 26, 2024

We're glad to hear that our team could assist you and that you're saving time! Thank you for the positive feedback; we're here whenever you need us.

May 1, 2024

Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast.
It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.

Zailys
Finland
7 days using the app
ShopPad Inc. replied May 2, 2024

We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!

July 19, 2024

love the experience, easy and great support!

Caleffi
Italy
5 months using the app
ShopPad Inc. replied August 7, 2024

Thank you for the positive feedback!

October 22, 2024

This is a livesaver app that has helped with 2 of the sites that I'm running. Shout out to Daniel on the support team for going way above and beyond to help me figure out a solution before my launch!

EmPowered By Shopify
Canada
ShopPad Inc. replied October 24, 2024

Thanks for the review! Great to hear MESA has been helpful for your sites. Feel free to reach out anytime you need further assistance!

May 27, 2024

this app is very hard to use doesn't have very many options for different workflow. I would recommend zapier way more because zapier has way more options and customization as well as it's cheaper. Plus this app charged me after I installed the app. Horrible experience would not recommend.

Posted Vids
United States
13 days using the app
July 17, 2024

INGLÊS:
at least I've tried it, it's IMPOSSIBLE to test FTP to add subcategories IMPOSSIBLE at least I can't do anything or there are few instructions

PORTUGUÊS:
pelo menos que tentei testa INVIÁVEL FTP para adicionar sub categorias IMPOSSÍVEL pelo menos não conseguir fazer nada ou tem poucas instruções

MAXI TREND
Brazil
1 day using the app
ShopPad Inc. replied August 7, 2024

We're sorry for the trouble you're facing with testing FTP for subcategories. Please reach out to our support team for detailed guidance. We're here to help!