Reviews (155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its time-saving workflow automation capabilities, enhancing operational efficiency. It supports extensive testing before implementation and offers a variety of tasks like order management and integration with platforms like Google Sheets and WhatsApp. The interface is user-friendly, making setup straightforward. Customer support is particularly praised for its responsiveness and customization assistance, available via live chat and email.
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Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.
We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!
Best customer service I've had with an app so far! 10/10 customer support!
Thanks so much for the fantastic feedback! We're thrilled to hear our support team made such a great impression.
love the experience, easy and great support!
Thank you for the positive feedback!
INGLÊS:
at least I've tried it, it's IMPOSSIBLE to test FTP to add subcategories IMPOSSIBLE at least I can't do anything or there are few instructions
PORTUGUÊS:
pelo menos que tentei testa INVIÁVEL FTP para adicionar sub categorias IMPOSSÍVEL pelo menos não conseguir fazer nada ou tem poucas instruções
We're sorry for the trouble you're facing with testing FTP for subcategories. Please reach out to our support team for detailed guidance. We're here to help!
I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!
We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.
We're so glad MESA made automating your jewelry store easy! Your appreciation for its adaptability means a lot. Thanks for the feedback!
This is a livesaver app that has helped with 2 of the sites that I'm running. Shout out to Daniel on the support team for going way above and beyond to help me figure out a solution before my launch!
Thanks for the review! Great to hear MESA has been helpful for your sites. Feel free to reach out anytime you need further assistance!
The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!
Thank you for the positive feedback! We're always here if you need any additional help.