Reviews (160)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable workflow automations that streamline operations like data transfer and order management. It integrates well with platforms like WhatsApp and Google Sheets and features a user-friendly interface with custom API options. Reviewers praise its performance, stability, and reliability. Exceptional customer support is noted, with proactive and responsive assistance, including personalized one-on-one sessions to optimize workflows.

Edited August 14, 2024

Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.

High Performance Brands
Guatemala
About 2 months using the app
ShopPad Inc. replied July 1, 2024

Gracias por tu reseña. Nos alegra que MESA y nuestro equipo hayan cumplido con tus expectativas. ¡Siempre estamos aquí para ayudarte con cualquier duda o problema!

January 7, 2020

Need to make a thing do another thing? That's about as broad of a description as you need to work with MESA.

I must say that my experience is something that I never expected. After reaching out to MESA to ask if a certain automation was possible, I was quickly given the golden ticket to solve one of my processes that takes us A LOT OF TIME.

They even offered to build it for me, and at a ridiculously low price. To make it even better, it took only days to produce. I think more time was spent waiting for me to respond to emails than they spent working. That was refreshing.

I'm excited for every future possibility we have using MESA. I haven't even figured out what all of the possibilities are yet, but I'm pretty sure they can do it.

PatchPanel
Canada
About 5 years using the app
September 30, 2020

Needed something unique and technical done that was actually super necessary for my business and Matt from mesa was able to assist immediately. I was up and running within minutes.

Adina's Jewels
United States
Over 4 years using the app
March 2, 2021

MESA is a powerful app that can do A LOT OF THINGS. What sets the app apart is the level of service we received from their team. Instead of just firing support docs, Matt takes the time to understand what I am trying to do and then show me the right way to do it in the app. Highly recommend it if you're trying to automate systems/processes in your store.

EVELO
United States
Almost 4 years using the app
August 6, 2020

Mesa helps us a lot with back-end automation. Everything works perfectly and stable. Got the prompt response from the support team to customize my automation. Highly recommended.

Lacher Patisserie
Malaysia
Almost 4 years using the app
February 4, 2020

The app really help me automate some tasks that initally take a LOT of times to do, so we can focus on more important ones for scaling the busines. And ShopPad has one of the best customer support in the world, they'll do their best to help you. Thank's a lot !

Club de Brodeuses
United States
Almost 4 years using the app
November 23, 2020

I have only just started using this app, to help connect infinite options to a spreadsheet. I have finalised the settings today and managed to setup an excel sheet to work alongside the Google sheet and already I have conquered a huge task which was required for my business. Matt has been helping me along from support as I am a little bit of a technophobe and he has been very prompt with the assistance and there was no issue with him amending any stumbling blocks I came across. Thank you!

Tilly's Fudge
United Kingdom
Over 3 years using the app
Edited August 19, 2021

Mesa is essentially the Zapier of Shopify. We use it to connect with the Infinite Options app to take form entry data into a Google Sheet. We're hoping it integrates with ConvertKit soon to tag customers into email sequences. The only thing I would hope for (that I know they are working on) is that it's a bit tricky to get every custom form data into individual cells onto a Google sheet. That being said, the customer service team is awesome and helped us set that up, free of charge. Great folks, great product!

Go Camp Pro
Canada
Over 3 years using the app
September 6, 2022

If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!

Jean-Pierre Weill
Israel
About 3 years using the app
June 24, 2021

Mesa is an incredible tool for automating various workflows and streamlining your business. I had a complex use case that needed a high level of customization and Mandy + the engineering team did an exceptional job assisting to find a working solution. And this isn't the first time they've come to the rescue. This is an exceptional app with a stellar customer support team. Keep it up Mesa team - and please continue to expand your workflow templates for common use cases!

The Bride Box
United States
Almost 3 years using the app