Reviews (161)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable workflow automations that streamline operations like data transfer and order management. It integrates well with platforms like WhatsApp and Google Sheets and features a user-friendly interface with custom API options. Reviewers praise its performance, stability, and reliability. Exceptional customer support is noted, with proactive and responsive assistance, including personalized one-on-one sessions to optimize workflows.

Edited August 14, 2024

Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.

High Performance Brands
Guatemala
About 2 months using the app
ShopPad Inc. replied July 1, 2024

Gracias por tu reseña. Nos alegra que MESA y nuestro equipo hayan cumplido con tus expectativas. ¡Siempre estamos aquí para ayudarte con cualquier duda o problema!

November 1, 2023

Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!

The Center, Palos Park
United States
Over 2 years using the app
October 13, 2023

MESA has saved our business countless hours of auto tagging orders and running specific automations. The customer support offered is first class, special shoutout to Daniel for his help. If you want to automate parts of your business, this is the app for you. Check out their intro pages and suggested automation templates to kickstart the changes.

Rod Armour
Australia
Over 1 year using the app
ShopPad Inc. replied November 14, 2023

Thank you so much for your 5-star rating! We are so glad to hear that MESA has been able to save your business so many hours and that our customer support is top-notch. We ...

February 26, 2024

Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them

international-filter-products
United States
About 1 year using the app
ShopPad Inc. replied March 12, 2024

Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re ...

December 6, 2023

Took me a bit to get the hang of it, but the customer service is great!

Rope Hounds
United States
9 months using the app
December 21, 2023

MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.

Madhappy
United States
9 months using the app
ShopPad Inc. replied March 11, 2024

Thanks for your positive review! We're glad MESA meets your needs and our team could help. For any further assistance, don't hesitate to reach out. Your success drives us!

December 28, 2023

Great service from Daniel and great app

Hofstra & Wagner
Denmark
7 months using the app
October 31, 2023

Excellent customer support! My problem was solved quickly, and I now understand how to set my workflow up. Thank you, Daniel.

Houndstooth Portland
United States
6 months using the app
March 6, 2025

No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person.

We highly recommend this tool.

Campus Store at College of the Ozarks
United States
ShopPad Inc. replied March 7, 2025

Thanks for your review! We're glad you're enjoying MESA. We're always happy to assist if you need help or have any questions!

December 13, 2023

Very helpful customer service

Sun City Exotic Leathers
United States
4 months using the app