Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, versatility, and exceptional customer service. They value its wide range of features, including the ability to customize the booking calendar and place it on various pages. It's particularly useful for businesses requiring appointment scheduling, streamlining the process and enhancing professionalism. Merchants also commend the app's easy installation and performance.

February 22, 2022

It seems quite straightforward but I feel like the language could be plainer and easier to understand. It wasn't immediately obvious to me how to install the widget to my shopify page without making a new page (mine was already done) and I doubt I would have been able to figure out the code had I not asked for help.

Margot & Lux Vintage
United Kingdom
1 day using the app
February 12, 2023

This app doesn't work, it keeps loading and refuses to launch. Literally the only app that does this.

Krasiti Aesthetics
South Africa
About 9 hours using the app
Cronics replied February 12, 2023

The issue you may have experienced could be due to the fact that your store is still not publicly available or that you were trying to view the widget while in preview mode. We can help you troubleshoot if you'd like.

November 28, 2022

I think the app is probably good and Clark via did reply but installation for a layperson is not easy. Its a busy time of season but customer service was short and far from helpful. Frustrating but 'tis the season I guess

NY Vintners
United States
About 3 hours using the app
Cronics replied November 28, 2022

We always provide timely support but it should not be expected that we can reply every minute, on the minute; your original request came in before we were even open for business. The app was working as you requested and we even went the extra step to setup an example for you.

November 15, 2021

I had installed another scheduling app previous to finding this app by Copilot but I found it was lacking some features and was too difficult to get up and running.
I saw the Appointment Scheduling App on my second search and it seemed to be what I needed but I was really intrigued at the comments about the tech support.
After I installed the app and started to get into the little details I found myself in the "I need some help" situation. True to the other reviews I was able to quickly connect with Clark through the chat portal and within minutes was able explain what I needed and then was walked through the process very efficiently so that I could get on with the rest of the set up.
I'm happy to say that with my minimal to non existent web building skills that I now have a fantastic functioning scheduling system that works how I envisioned it.
Great work by the Copilot team for building the app and the product support.
Do yourself a favour and install this one first!

Embrun Skate Sharpening
Canada
January 22, 2022

I have a business where pre order is required for my product. This scheduler app is perfect and app developers are always helpful and very prompt to respond! Highly recommended :)

Cupcake Mama
Canada