Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and wide range of features, including a customizable booking calendar. It's particularly beneficial for mobile service companies. The customer service is praised for quick responses and efficient problem-solving. Merchants also note the app's positive impact on sales, its ability to streamline booking systems, and its affordability.

February 22, 2022

It seems quite straightforward but I feel like the language could be plainer and easier to understand. It wasn't immediately obvious to me how to install the widget to my shopify page without making a new page (mine was already done) and I doubt I would have been able to figure out the code had I not asked for help.

Margot & Lux Vintage
United Kingdom
1 day using the app
September 21, 2021

Clark was quick to reply, friendly, professional, and best of all he resolved my issue for me. Awesome service. Thank you so much!

Ohélia Verdun
About 1 hour using the app
November 3, 2021

App is easy to use. Had one customization question and Clark responded immediately. He was very prompt, efficient, and knowledgeable and made the change quickly.

Ellis Cole Jewelry Designs
United States
About 1 hour using the app
January 17, 2022

I use this App to help organise test ride bookings for my bike shop! I downloaded the app and within 5 minutes the app was set up and integrated into my shop, I have tested the product by booking myself and it worked flawlessly first time!

United Kingdom
About 1 hour using the app
November 28, 2022

I think the app is probably good and Clark via did reply but installation for a layperson is not easy. Its a busy time of season but customer service was short and far from helpful. Frustrating but 'tis the season I guess

NY Vintners
United States
About 3 hours using the app
Cronics replied November 28, 2022

We always provide timely support but it should not be expected that we can reply every minute, on the minute; your original request came in before we were even open for business. The app was working as you requested and we even went the extra step to setup an example for you.

January 22, 2022

I have a business where pre order is required for my product. This scheduler app is perfect and app developers are always helpful and very prompt to respond! Highly recommended :)

Cupcake Mama
November 15, 2021

I had installed another scheduling app previous to finding this app by Copilot but I found it was lacking some features and was too difficult to get up and running.
I saw the Appointment Scheduling App on my second search and it seemed to be what I needed but I was really intrigued at the comments about the tech support.
After I installed the app and started to get into the little details I found myself in the "I need some help" situation. True to the other reviews I was able to quickly connect with Clark through the chat portal and within minutes was able explain what I needed and then was walked through the process very efficiently so that I could get on with the rest of the set up.
I'm happy to say that with my minimal to non existent web building skills that I now have a fantastic functioning scheduling system that works how I envisioned it.
Great work by the Copilot team for building the app and the product support.
Do yourself a favour and install this one first!

Embrun Skate Sharpening