Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, versatility, and exceptional customer service. They value its wide range of features, including the ability to customize the booking calendar and place it on various pages. It's particularly useful for businesses requiring appointment scheduling, streamlining the process and enhancing professionalism. Merchants also commend the app's easy installation and performance.

Edited January 18, 2022

Clark is great and helped get the app up and going. The boutique does birthday parties and I wanted to offer our customers online booking. However, at this time we have outgrown this app. It could use a calendar feature and ability to pay a deposit at time of booking. As well as some other feature that competitors are offering. We are simplifying our booking process and this app isn't a fit anymore.

Pink Julep Boutique
United States
8 months using the app
Edited February 19, 2021

Great experience! Needed some guidance setting everything up and Clark was super helpful and patient. We really appreciate it^_^!!

Gwartzman's Art Supplies
Canada
10 days using the app
November 10, 2021

We just installed the app and had a very helpful experience with the support team. They were able to help get us set up exactly how we needed it. Highly recommend!

Inspired Product Development Group
United States
9 days using the app
August 25, 2021

Just getting started using this app: the interface seems simple enough, so so far, so good! I had a few questions, so I used the chat button to talk to Clark, who was super helpful and got things sorted for me quickly. Definitely recommend trying out this app and seeing how it can work for you.

Mooncat Crystals
United States
8 days using the app
October 24, 2022

The customer support is very good, the app is kind of hard to grasp yourself. Overall very happy with the app and what it offers.

Terry Skin
United States
6 months using the app
March 15, 2021

I am using this app to schedule click & meet appointments for my shop. Works great! Quick customer support.

Alexander-Palm.Photography
Germany
8 days using the app
December 7, 2022

Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team

Ivy Music Coaching
United Kingdom
5 months using the app
July 27, 2022

I was attempting to use this app to integrate appointments for my studio. Set up was difficult due to the lack of instruction, demo, or help pages available for users. Once that was finally figured out- there were other issues with clients being able to check out without paying, and check out by paying and not scheduling. Schedules were not populating accurately and the help chat takes way too long to respond- not answering vital questions. For example- how can I add appointments on the back end of the above happens- to make sure the time is blocked off and make sure that clients have their appointment locked in. No response- or delayed response that takes 3 hours to get an issue resolved. I’m really not happy with this app and will be looking elsewhere. I understand that there are issues with new apps- however these things are the basic functionality- book an appointment and pay at check out for your selected date and time. This is not what happens currently. I hope they fix it soon!

FlashandFuse
United States
5 months using the app
Cronics replied August 10, 2022

We provide support during our normal business hours here in California. Upon review, we found that several of your questions came into our support queue when we were closed.

We do offer several ways to integrate scheduling into your store but we can not force customers to complete checkout we simply guide them along and towards checkout. We suggest providing some guidance on your product pages that state your policies around scheduling and payment receipt.

February 7, 2023

Works okay, but they sell your email and info. Got a bunch of spam emails and this is the only app I have installed

AzDragonDetails
United States
3 months using the app
Cronics replied February 7, 2023

This is simply not true. We do not have access to your email and all store data is securely managed by Shopify. I would suggest that you contact Shopify support to discuss this as it has nothing to do with the app.

January 5, 2022

Within one day of making the scheduling app active on our store, we had three new sales from new customers! During setiup, which was pretty easy I had a few questions, Clark was fast, prompt and great to work with. Highly recommended!

La Faraona Cigars
United States
3 days using the app