Reviews (86)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
December 4, 2018

It does exactly what it says, and is straightforward and simple setup, simple UI, GREAT APP!

SL Global Collection
Singapore
13 days using the app
HulkApps.com replied March 7, 2019

Glad you like our app. Thanks for your support.

Edited June 27, 2019

Update: I had to get the Pro plan to continue using the app as I intended, but I've not been able to edit and upload essential data for two days now because the app is down. I have yet to receive feedback from the developers.

Original: App developers removed the ability to add URLs as metafields in the free version. Now I'll have to uninstall because I can no longer use it.

Rustans.com
Philippines
8 months using the app
HulkApps.com replied March 13, 2019

There is going to be a release very very soon for adding and deleting metafields globally, so watch out this space for more.

December 7, 2018

I have used Hulk Apps twice now, and the customer support & hands-on technical support is phenomenal. I look for reasons to use them! They were very helpful with our store for our link through to Amazon affiliate sales and customizing buttons conditionally. Highly recommend!!

Pacific Wild
Canada
12 days using the app
HulkApps.com replied March 7, 2019

Oh my god, we're speechless! So proud to have merchants like you in our Hulk family.

December 18, 2019

Amit and the rest of the team at Hulk have gone out of their way to help us launch the first iteration of our Shopify site. Metafields Custom Field Master is a well organized, extremely powerful tool for customizing all aspects of your site. Highly recommended!

Fantoga
United States
11 days using the app
HulkApps.com replied December 19, 2019

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad Amit & team were able to help you out with getting your store ready to be launched. :-)

We've got some top-notch customer support here at HulkApps and we're glad you chose us! Best of luck with your business! We look forward to seeing your continued success.

June 7, 2019

An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.

Hipbuster
United States
6 months using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

February 13, 2021

Great app and amazing communication! The Hulk team were on it any time I needed assistance. Really refreshing in today's world! Highly recommended.

Bromelia Swimwear
United States
8 days using the app
HulkApps.com replied February 15, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

July 3, 2019

We use this metafields app to launch our Shopify Plus store. We are running into many issues. The app has gone down for an extended period of time. The app has also had bugs that we are waiting on them to fix. We are on day 7 of waiting on the fix and it is impacting our business. I cannot recommend this app.

Frances Valentine
United States
5 months using the app
HulkApps.com replied July 4, 2019

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).

We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.

We are actively working to improving the experience merchants have with us and will continue to do so.

We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.

However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.

June 19, 2018

this app is a musthave in your store ! Support is very helpful, kind and fast

Gastro Deals
Germany
5 days using the app
HulkApps.com replied March 7, 2019

Thank you so much for the kind words. Hope you enjoy our app as much as we did building it :)

May 6, 2020

Great app and even better support. New to shopify and not only was support really responsive, without even asking they wrote the code I needed and I only had to apply the visual formatting. Great experience so far!

Wheels of Bloor Online
Canada
4 days using the app
HulkApps.com replied May 7, 2020

Hey there, thanks so much for writing us a review; we're so happy to hear you're loving our Metafields app!

Feel free to contact us whenever as we are always standing by to help.

July 3, 2019

Quite disappointed with this app. The app has been down multiple times in the past week, so we are unable complete our product details.

Mossman AU
Australia
2 months using the app
HulkApps.com replied July 4, 2019

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).

We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.

We are actively working to improving the experience merchants have with us and will continue to do so.

We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.

However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.