Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the aesthetics of both mobile and desktop sites, thus improving the shopping experience. It offers a variety of customizable menu templates, supports multi-region items and currencies, and allows direct linking to any Shopify resource. Many appreciate its ease of use, professional look, and dynamic collection previews. The app's responsive customer service and problem-solving abilities are also frequently praised.

September 9, 2020

The best support ever! Thank you so much for your help, this app is really the best option you can find out there. We installed and removed 4 different apps (cheaper ones) but none of them worked as they should. You get what you pay for! ... Don´t look any more. Best menu app, best support team!!!

Hobbees
Mexico
About 2 months using the app
Helium replied September 9, 2020

Glad you're getting good value out of the app! We love hearing that the care we put into our apps is being appreciated. 😊

Edited October 31, 2019

An awesome menu app. Hats off to the Helium team for creating a fully-featured, stable and intuitive menu offering.

Your Vintage Department Store
Canada
About 2 months using the app
Helium replied November 1, 2019

We really appreciate the kind words! Thanks so much :)

Edited October 27, 2015

Awesome idea and Awesome support from the whole team especially Josiah. Thanks for all your committed hard work a patience!

Blk Blu
United States
About 1 month using the app
September 5, 2017

Their customer service cannot be bothered to answer numerous support tickets, I have never experienced such poor customer service.

Egg N Chips Clothing
United Kingdom
Almost 3 years using the app
December 10, 2015

Creating a mega menu on Shopify used to be an herculean task, if your theme didn't support it right out the box. And even then, you'd have to go through the hassle of adding every menu and sub-menu through Shopify's not-so-user-friendly Navigation section.
Thankfully I found Bacon Menu. Having to re-do my whole store design in a short time, this was the easiest way to do it. Adding items, managing your menus and customising the appearance is a breeze. I didn't even need a lot of customisation, because it looks great out of the box, but when I did with a specific item, Josiah was quick to reply. Don't believe me? Check it out how it looks on my store at www.barbabrada.com or try it for free for 14 days!

Barba Brada
Germany
About 1 month using the app
July 5, 2016

Great App!! The function was easy, and the customer support was by far excellent. Highly recommended.

American Motorworks Inc
United States
About 1 month using the app
January 18, 2021

Great addition to any website, works great for me! Customer service team is responsive and very accommodating to requests.

Pryme
United States
About 1 month using the app
Helium replied January 18, 2021

Thank you for your review-- your site's navigation is looking sharp! Excellent implementation of our "Pinnacle" menu template. 👏

April 10, 2023

The setup was easy and I was able to setup up the menus quickly. I cannot speak about the support as I have not had use them so far.

Maple and Bass
Canada
About 1 month using the app
Helium replied April 10, 2023

Thanks for your review! We'll count it as a win that you were able to set everything up without contacting support 🙌🏆

Our US-based Customer Success team is ready to help if you run into any snafus in the future 😄

May 17, 2021

A little confusing but still going to work on it. Due to my lack of knowledge and learning so many new things at one time in the process, means I have less time to be confused. I’ll put more time and effort into it because I like it. However, I still don’t have a full assessment. I’ll keep you posted. Thank you

NYCultures
United States
About 1 month using the app
Helium replied May 17, 2021

Thanks for the feedback! Please don't hesitate to reach out to our Support team via chat or email if you have questions or need assistance. You can also find lots of documentation on our help center -- including how-to videos and step-by-step guides 🤗

April 22, 2015

Excellent App! Just what most , if not all modern shop navigation's need. Nick the App developer is a huge help and has made some great features i suggested such as multiple menu's. Truly a must App for any serious E-commerce store. I have used the Grid view on my menu. Very easy to set up, have a look if you like @ bfc-shop.com - Thanks Nick, Tony

BFC Shop
United Kingdom
About 1 month using the app