Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

May 24, 2023

After days of working with customer support, this channel still isn't working. In normal MS fashion, the software is cumbersome to setup and doesn't work properly. Error messages are ambiguous and the setup directions are incomplete. The time it has taken to set up this one channel has been more than all the other combined. The only thing that make me keep trying it the conversion rate through bing is higher than google for my shop. I'll try a few more days but at some point, I will give up.

Danger Close Apparel
United States
Almost 4 years using the app
Microsoft replied May 25, 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

Edited March 11, 2022

yes i have enjoyed the app merchants discide whethertoo keep connected with the app and it will help them enjoy details

bills-solutionsmensclothingpoststore.net
United States
4 months using the app
Microsoft replied January 20, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

December 31, 2022

Great. As a small store, it is helpful having a large company get my store out there and bring business to my website.

Design by Jenna
United States
4 months using the app
Microsoft replied January 2, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

September 19, 2023

10 out 10

LDMvOfficialStore
United States
4 months using the app
Microsoft replied September 20, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

November 19, 2023

I just started my online E-commerce business and I think this is helpful when you don't have any money to start advertising. They are giving me a chance by helping me.

Purple Flower Gift Shop
United States
4 months using the app
Microsoft replied November 20, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

July 10, 2023

ITS OVERALL PRETTY GOOD WHEN IT COMES TO ADVERTISING . I WOULD LIKE TO HAVE A PORTAL WHERE I CAN MANAGE ANYTHING THAT I LIST

Luna & Sun Candles
United States
4 months using the app
Microsoft replied July 12, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

May 27, 2020

Don't you realize there is a whole world beyond US and Canada? When is this going to be rolled out to the UK or am I missing something?

Glitter Fabric World
United Kingdom
Over 3 years using the app
Microsoft replied July 29, 2020

Thank you for your interest and feedback in the Microsoft Advertising app. This is not a market that is currently supported at this time, however your feedback is extremely important to us as we're always looking to improve our products. In the meantime if you should have any additional feedback or questions please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 1, 2023

ALWAYS WORKED FLAWELESS. VERY EASY TO WORK WITH UNLIKE OTHER ADVERTISING SOFTWARE. SHOPIFY NAILED THIS ONE

The_WeldLifeApparel
United States
4 months using the app
Microsoft replied April 3, 2023

Thank you for your review! We're glad you're enjoying the app and are finding it useful.  If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 14, 2022

I use the app and it is very useful. Thanks. I recommend it to promote the products and get more sales.

DianeLux
United States
4 months using the app
Microsoft replied August 15, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

October 8, 2023

So far so good.

Guy Christopher
United States
4 months using the app
Microsoft replied October 9, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.