Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

September 30, 2021

Easier to use than Google Ads and allows me to adjust my bids per day of week to match historical buying patterns.

The Shops @ Go Your Own Way
United States
3 months using the app
Microsoft replied October 5, 2021

Thank you for your review. Glad to hear that you've found our app simple, and intuitive to use. Please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

February 8, 2022

so far the process was seamless to install. The app authenticator streamlines things between my phone and other devices.

Joan Mourfield Interiors
United States
3 months using the app
Microsoft replied February 8, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

April 18, 2023

So far so good, not realizing any results yet but I am encouraged. I am hopeful that the steps taken will produce the desired result which is to drive sales.

Lions N Men LLC
United States
3 months using the app
Microsoft replied April 19, 2023

Thank you for your review and for your positive feedback.  Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

October 25, 2019

I have been trying to set this up for weeks and keep getting the error message "Oops, Sorry. An error occurred while processing your request, please retry or contact support team for help". I have tried reaching out to support through the Shopify app, through Micorosft Ads support number, and through their live chat and each time nothing gets accomplished.

Roccstar
United States
About 3 years using the app
Microsoft replied November 11, 2019

Thank you for your interest in the Microsoft Advertising app. I'm sorry that you are having issues setting it up. I went ahead and looked into your account on Microsoft Advertising and it appears that you have an active campaign. Please reach out to us directly at msftadsappsupport@microsoft.com. If you could include screenshots of the error you are getting that would be very helpful as well since we cannot see your Shopify experience.

August 4, 2021

More creativity to your app page so that it is more chosen basis pintrest, facebook, or instagram. Build a better audience.

WhatEvaWorks
United States
3 months using the app
Microsoft replied August 24, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

November 2, 2022

Great channel, easy to work with it. They approved pretty easy our products so we are so exciting to start advertise with mircrosoft channel

Teeth Whiteners
United States
3 months using the app
Microsoft replied November 4, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

January 5, 2021

I used this app for marketing, let's see how it does? So far so good, very user friendly. Will wait and see how the ad aspect goes.

Emperfekt
United States
3 months using the app
Microsoft replied February 27, 2021

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

May 8, 2023

It was easy to use. But at this point, I just started and lets see how this advertising boost the sales.

IJM Consumer Supplies Group LLC
United States
3 months using the app
Microsoft replied May 8, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

January 30, 2023

This is my first time using any kind of e-commerce advertising and Microsoft has made it very clear and easy to use.

LightYourPathCandles
United States
3 months using the app
Microsoft replied February 1, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 27, 2023

I love this app. It was easy to Install and it is easy to understand. The instructions help you put your store information in professionally.

Talk-N-Tee's
United States
3 months using the app
Microsoft replied June 28, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.