Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

February 21, 2023

So far, it's been very good, and I'm looking forward to seeing how AI works in Bing. The Ads setup is easier that Google's.

Remarkable Dining
United States
8 days using the app
Microsoft replied February 24, 2023

1. Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

May 9, 2023

Nice, i have just tried it recently but look like OK for my business.
Hope that it's will be work for my business and help it take more profit

Prime Pal
United States
8 days using the app
Microsoft replied May 9, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

February 10, 2020

The app doesn't transfer the product types to source by categories. It is very inconvenient to have to manually add custom labels to categories the inventory.

RemarKable101
United States
6 months using the app
Microsoft replied February 27, 2020

Thank for your review! Unfortunately our app requires merchants to categorize their own inventory as each merchant may want to categorize their products a little differently from one to another. Filters may be another great alternative to look into using when looking show specific types of products in your campaigns. If you should have any additional questions, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

July 7, 2021

It was good. I really enjoyed it because it made it easy for me and my business to run and establish ads.

BestGoodsCompany
United States
3 months using the app
Microsoft replied August 24, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

June 24, 2023

After integrating the Microsoft channel into my Shopify store, I promptly received a notification stating, "We regret to inform you that your store cannot be approved after careful review. Please reach out to Microsoft Advertising Support." It was perplexing to receive such a swift response, so I contacted the Microsoft team for clarification. Unfortunately, they informed me that my account had been completely blocked. I requested them to provide a reason for the blockage in order to address and rectify the issue, but they responded by saying they were unable to assist me with this matter.

Fleurlovin
United States
3 months using the app
Microsoft replied June 26, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

March 5, 2023

So far everything is going well. I have been using Microsoft for sometime now but this is my first to put an advert on it.

Chi General Store
United States
3 months using the app
Microsoft replied March 14, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

October 29, 2019

I keep trying to set up the app, and get the error message: Oops, Sorry. An error occurred while processing . . . I contacted Shopify and was told that it was a temporary error. I was then told a day later that all admin now had access. I guess that was all admin except for the others like me who are writing a similar review of this experience. The app is unusable. In addition, I have contacted the Microsoft Ads app developer, but have received no response, only a survey asking for our satisfaction.

Sensible Yacht Cordage LLC
United States
3 months using the app
Microsoft replied November 11, 2019

Thank you for your interest in the Microsoft Advertising app. I'm sorry that you are having issues setting it up. I looked into your account and it does not appear that you have any active shopping campaigns. Please reach out to us directly at msftadsappsupport@microsoft.com and we can assist you. If you could include screenshots of the error you are getting that would be very helpful as well since we cannot see your Shopify experience.

March 10, 2023

I really can't rate ap.I just started using it.When I start making ads I'll be able to tell more. Looking forward to it.

BeccaT Merchandise
United States
7 days using the app
Microsoft replied March 14, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

November 8, 2022

I used this app to start my first ad campaign. It was a lot of information to try to absorb, but I called customer service and they walked me through it. They were very helpful and patient with my inexperience

Orchid Wellness
United States
3 months using the app
Microsoft replied November 9, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

September 19, 2023

it was easy to install.

Andrew 50% Discount Store Jewelry/Clothes and More
United States
3 months using the app
Microsoft replied September 21, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com