Reviews (664)

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness. They commend its seamless Shopify integration and efficient product syncing. The customer service is praised for its personal touch. Many merchants reported making sales shortly after installation, highlighting the app's effectiveness. It's particularly beneficial for small businesses, offering features like Microsoft ads and free Bing Shopping tab listing. Some merchants even find it more user-friendly than Google.

May 24, 2023

Experience has been smooth and without complications..we are very happy to have added this application to our store

Outrank
United States
5 days using the app
Microsoft replied May 24, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

February 6, 2022

helping me launch my shopify store. struggling with making products active within the microsoft channel

gainey.dawn
United States
About 2 months using the app
Microsoft replied February 7, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

November 28, 2020

I used the ap to help advertise my website. I found it be informative and very helpful in walking me through a new experience.

Lyf Jug
United States
About 2 months using the app
Microsoft replied December 10, 2020

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 24, 2022

I got a generic disapproval email for the platform. I reached out to support, which took roughly an hour of chatting. After a day of investigation, I got back "your store will remain inactive. For privacy and security reasons, we cannot provide details around your specific store" which seems to kinda defeat the purpose of contacting support.

It was frustrating to spend a lot of time on my end and provide so much data to them with this outcome. Additionally, the support team seemed kinda trigger happy on selling me on other unrelated advertising products, which is super annoying.

MOJ
United States
About 2 months using the app
Microsoft replied January 2, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Edited February 23, 2023

set up an account to launch my store. some thing went wrong i was told to delete it and redownload it and it locked my account. microsoft they said its permanently locked

Irfox Home
United States
About 2 months using the app
Microsoft replied February 24, 2023

Thank you for your feedback. We are truly sorry to hear about the issues you are facing with the charges on your account. Please reach out to us at msftadsappsupport@microsoft.com so that we can better understand the issues you have been experiencing on our platform. We are committed to helping you get set up to start running your ads with Microsoft Advertising.

January 6, 2022

Did not have chance to use it yet. I will use this app to advertise products on my online store. Hope it will improve my situation.

Wisdom Place Store
Canada
4 days using the app
Microsoft replied January 7, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

September 3, 2022

A very cool idea to integrate the Shopify store and Microsoft! I love it, great app! Thanks a lot to the developers and Bill Gates :)

HollyHoop
United States
4 days using the app
Microsoft replied September 5, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

July 3, 2020

Have used Microsoft Advertising before and was quite pleased. App works well and quite a user-friendly interface.

Jaaeybeauty
Canada
4 days using the app
Microsoft replied July 29, 2020

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

May 4, 2023

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Fidget World
Canada
About 1 month using the app
Microsoft replied May 4, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

November 15, 2022

The credit card can't be bound, it keeps reporting an error, it keeps cycling through the steps like this.

Madison Avenue Sunglasses
United States
About 1 month using the app
Microsoft replied November 15, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.