Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

September 3, 2022

A very cool idea to integrate the Shopify store and Microsoft! I love it, great app! Thanks a lot to the developers and Bill Gates :)

HollyHoop
United States
4 days using the app
Microsoft replied September 5, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

July 3, 2020

Have used Microsoft Advertising before and was quite pleased. App works well and quite a user-friendly interface.

Jaaeybeauty
Canada
4 days using the app
Microsoft replied July 29, 2020

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Edited February 23, 2023

set up an account to launch my store. some thing went wrong i was told to delete it and redownload it and it locked my account. microsoft they said its permanently locked

Irfox Home
United States
About 2 months using the app
Microsoft replied February 24, 2023

Thank you for your feedback. We are truly sorry to hear about the issues you are facing with the charges on your account. Please reach out to us at msftadsappsupport@microsoft.com so that we can better understand the issues you have been experiencing on our platform. We are committed to helping you get set up to start running your ads with Microsoft Advertising.

May 4, 2023

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Fidget World
Canada
About 1 month using the app
Microsoft replied May 4, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

October 17, 2023

I am not seeing a lot of traffic just yet. But I like the ease of integration with Shopify. I am hopeful as I lest. The app and make changes.

Ashay By The Bay
United States
3 months using the app
Microsoft replied October 18, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

November 15, 2022

The credit card can't be bound, it keeps reporting an error, it keeps cycling through the steps like this.

Madison Avenue Sunglasses
United States
About 1 month using the app
Microsoft replied November 15, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

January 28, 2023

for now, I just spend a few minutes to make the setup of the account and the app. All the process is very easy and intuitive.

Stylenya
United States
3 days using the app
Microsoft replied January 30, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

March 26, 2023

Tells me a have my products active but screen says there is an issue. Very confusing trying to get it all to work with not a lot of support.

The Grouchy Princess
United States
3 months using the app
Microsoft replied April 6, 2023

Thank you for your review and for your feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

May 17, 2023

is good program i enjoyed very much hoprefully wont be to difficult to follow. iam a beginner. so we shall see

Unique Handbag's
United States
3 days using the app
Microsoft replied May 17, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

June 19, 2021

I use this app to advertise it ties in quickly to my shopify acct in abt an hour of work. All in All seamless.

SquatchSurvivalGear
United States
About 1 month using the app
Microsoft replied July 8, 2021

Thank you for your feedback. Glad to hear that we've been able to assist you in growing your business and fast and easy campaign set up seamless. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.